SVP, Claims at Clearcover

| Chicago | Remote
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Our Value Proposition: Clearcover is a venture-backed technology start-up disrupting the trillion-dollar legacy insurance market. We’ve focused on building products that create confident, happy customers - and we’re flourishing. We believe in putting our people first, paying them well, and working together to solve tough problems. If you’d like a high-growth opportunity with an award-winning company, let’s chat.

In this role: The SVP of Claims will be an experienced claims operations leader who will shape the future of claims experience for a Clearcover customer. Often, the moment of truth for an insurance customer is when they file a claim. Insurance claims are on the brink of transformation to a touchless experience.  The development of our claims automation efforts is critical in realizing significant efficiency gains while delivering an excellent customer experience.

This role, reporting to the Chief Insurance Officer will be accountable for the supervision of all claims related matters as well as the analysis, development and execution of claims strategies to deliver world class loss cost management and net promoter score in support of overall business objectives. Expectations include the development and implementation of best practices and programs to ensure our business builds on its best in class status. 

If you value ownership of outcomes, are a proven team builder, can execute with urgency and focus, come join us! 

What are your responsibilities? 

  • Complete a thorough review of existing claims strategy in the first hundred days to ascertain effectiveness and reform as needed. 
  • Build a claims culture which achieves high standards of efficiency and productivity with a technology first mindset.
  • Continuously develop and refine value propositions and differentiated positioning.
  • Set, drive and execute an ambitious claims innovation roadmap. 
  • Motivate the team to stay curious and current on industry trends and the competitive landscape. Collaborate cross functionally to ensure knowledge sharing on market trends, legal changes and loss developments.
  • Ensure compliance with all local, federal and state regulations related to claims while minimizing risk exposure to the organization. 
  • Offer meaningful strategic and financial perspective necessary for corporate decisions and planning. 
  • Work within the claims leadership team, and cross functionally on cost containment strategies including allocated and unallocated expenses.
  • Directly manage complex and large first and third party claims, as necessary.
  • Provide regular updates to investors and reinsurers, as necessary.
  • Be a steward of our Leadership Principles to ensure the claims team lives by them every day.
  • Serve as a credible, knowledgeable and trusted resource to the senior leadership team.

What do you need?  

  • Executive management experience at rapid growth companies, with Property and Casualty experience required.
  • Exposure to and successful track record in the realm of claims innovation required.
  • Experience with data-driven management in rapidly growing companies/startups (or parts of a larger organization) is strongly preferred.
  • A deep understanding of claims workforce management, claims business continuity, and catastrophe management operations.  
  • A willingness to examine every opportunity from first principles and challenge long-held assumptions about insurance and claims lifecycle.

But wait, there’s more: As a people-first company, your health and well-being is a priority at Clearcover. While we do offer medical (and cover the vast majority of the premium), dental, vision (and cover 100% of those premiums), and 401K (we contribute 3% even if you contribute nothing), we’ve curated a stack of perks and benefits that stretch beyond the expected. With over half of our employees remote to the Chicago HQ office, we paved the way for flexible work locations and continue to offer this flexibility. Our people also have access to unlimited vacation, monthly mental health workshops, discounted gym memberships, equity in the company, and an annual bonus program. Plus, if Clearcover is available in your state, you could have access to an employee discount on auto insurance! Excited to learn more? Complete the application below!

Clearcover is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

33 W Monroe, Chicago, IL 60603

What are Clearcover Perks + Benefits

Clearcover Benefits Overview

Clearcover offers a comprehensive benefits package along with a number of perks in an effort to support our employees and their families. We work to align our perks with our core values and empower our employees to balance work and their personal lives.

Culture
Volunteer in local community
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Virtual yoga classes offered twice per week!
Mental Health Benefits
Monthly Mental Health Workshops 1:1 Counseling sessions with a LCSW Live, virtual yoga, 3 x week Unlimited vacation Meeting-free Fridays Access to supportive mental health community in Slack
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Clearcover provides employees with a 401(k) contribution of 3% of an employee's annual gross pay.
Company Equity
Performance Bonus
Annual bonus based upon company performance
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent Care FSA allows you to put away pre-tax dollars towards daycare expenses for dependents under the age of 13.
Generous Parental Leave
Clearcover offers parental leave for new parents after birth or adoption of a child. Full-time employees that have been employed for six months are eligible for six weeks of paid Parental Leave.
Flexible Work Schedule
Clearcover has flexible start and end times based upon your position and your team.
Remote Work Program
Our remote work program includes work from home Full-time remote for specific positions, as well as work flexible remote work for most position.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave. Other policies apply to those here less than 12 months.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 paid sick days each year.
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
We send snack boxes monthly since we are virtual.
Home Office Stipend for Remote Employees
We offer a one-time $250 stipend to set up your work from home office. Use this for anything that will support your work from home arrangement.
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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