Summary

System Administrator helps to build and maintain the computer/network infrastructure that supports the day to day business operations of the project as it relates to the Access Control System. This position is also responsible for providing end-user technical support and assistance. 

Responsibilities

• Maintain server and desktop operating systems including patch management
• Monitor and respond to security events within the enterprise
• Monitor and evaluate the overall system performance of operating system facilities, software products, computer services, and communications and networking facilities; specifies, installs, and tests system components as required to enable the system to meet desired performance objectives
• Plan, implement and maintain storage and VMware environment
• Manage backup strategy of enterprise data
• Work with other team members and teams to cooperatively resolve issues
• Meet documented service level agreements

Requirements

• A Bachelor’s degree (preferably with a focus on Technical aspects, i.e. Network Communication Management, Information Systems, etc)
• 7+ year’s technical experience in an enterprise IT environment
• Five or more years of experience working within both physical (Windows/Linux) and virtual (VMware/Hyper-V) servers
• Advanced server and network troubleshooting, maintenance, and support
• Hardware/Software patching experience on mission-critical systems
• At least one advanced certification. Example certifications are: Microsoft MCSR, MCTS, Cisco CCNP, Cisco CCSP, Citrix CCIA, VMWare VCP is preferred
• SQL and VMware experience a plus
• Advanced understanding of IP subnetting and network classes (Class A, B, C)
• Expert knowledge in MS Office, word processing, spreadsheets, Internet software, and E-mail
• Professional communication skills for client support
• Flexible schedule for On-Call responsibilities
• Flexible schedule for System updates, etc. (overnight hours)
• Extremely customer service orientated with a high sense of urgency
• Desire to constantly learn and acquire new technical skills

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer Statement

SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.