System Technologist - DoD SkillBridge

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role for our partnership with DoD SkillBridge, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with an exploratory conversation.
Job Description

During initial 2 week training program:

  • Candidate will be given an introduction of the company and the technologies used in our Public Safety trunking systems, including Radio Frequency (RF) basics, the P25 standard, and networking
  • Course will cover the basics of the infrastructure equipment including the Core site, Dispatch Console site, and repeater site devices. Additionally, Subscriber radio programming and how it interacts with the system will be discussed.
  • Will also provide a review of the test equipment used in maintaining the system and subscribers as well as some basics on installation practices. Lastly, the students will take on some troubleshooting scenarios with the knowledge they have gained.

In System Technologist Role:

Responsibilities:

  • Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. 
  • Program, configure, optimize, test and document complex communications systems. 
  • Provide weekly reports of activities and accomplishments. 
  • Strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
  • Capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
  • Knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
  • Knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
  • Highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
  • Strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
  • Self-motivated and self-managed to perform the required duties at a distance from direct supervision
  • Able to solve customer problems quickly during stressful situations

Duties may also include:

  • Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
  • Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues
  • Totally familiar with the latest technologies and troubleshooting techniques
  • Team with engineering, project management and sales personnel to effectively design, implement, optimize and cutover advanced communication systems which meet or exceed customer expectations

**Must be able to obtain background clearance as required by government customer**

Additional Preferred Skills/Responsibilities:

  • Optimization and support of complex communication systems
  • Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment
  • Unique combinations of both multi-site RF communications system and/or computer/networking skills are required. 
  • Motorola Base Stations (STR series, GTR series, Quantar, etc.)
  • Centracom Consoles (Gold Elite, MCC7500, MCC7100)
  • Channel Banks and T1 Circuits
  • Computer IP Networks and Configuration
  • Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred
  • Skills in the use of various communications test equipment including:
  • ○ Communication System Analyzers
  • ○ Ethernet Link test sets
  • ○ T1 Test Sets
  • ○ TIMS (Transmission Impairment Measurement Set)
  • ○ Digital RF Power Meter
  • Knowledge of one or more of the following: Motorola Conventional, SmartNet, Centracom and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.
  • Capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
  • Ideally the individual should have or be pursuing at least one network certification:
  • ○ Network+
  • ○ CCNA
  • ○ NRS1
  • ○ Related certification
  • Experience with one of the following is preferred: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios or consoles.
  • Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.
  • Excellent communications skills and always present a professional image.
  • Must have a current, valid driver’s license and no traffic violations.

Basic Requirements
  • Mid to senior level technician with 6+ years of technical experience
  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts

Travel Requirements
50-75%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

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Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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