System Technologist/ TASM (US Remote)


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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

Responsibilities include optimization and support of complex communication systems.

Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.  Program, configure, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

  • Must have knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
  • Must have knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
  • Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
  • Must have strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
  • Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision
  • Must be able to solve customer problems quickly during stressful situations

Duties may also include:

  • Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
  • Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues
  • Totally familiar with the latest technologies and troubleshooting techniques
  • Team with engineering, project management and sales personnel to effectively design, implement, optimize and cutover advanced communication systems which meet or exceed customer expectations
  • The Candidate must have skills in the use of various communications test equipment including:
    • Communication System Analyzers
    • Ethernet Link test sets
    • T1 Test Sets
    • TIMS (Transmission Impairment Measurement Set)
    • Digital RF Power Meter
  • Individual must have a knowledge of one or more of the following: Motorola Conventional, MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.
  • Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
  • Ideally the individual should have or be pursuing at least one network certification:
    • Network+
    • CCNA
    • NRS1
    • Security +
    • Related certification
  • Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios or consoles.
  • Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.
  • Must have excellent communications skills and always present a professional image.
  • Must have a current, valid driver’s license and no major traffic violations.
  • 2 year associate's in electronics or IT preferred

Basic Requirements
    • 4+ years field experience as a System technician. 
    • Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment

    **Must be able to obtain background clearance as required by government customer**


    Travel Requirements
    50-75%
    Relocation Provided
    None
    Position Type
    Experienced
    Referral Payment Plan
    Yes


    EEO Statement

    Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
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      • AngularJSFrameworks
      • ASP.NETFrameworks
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      • IllustratorDesign
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      • JIRAManagement
      • Microsoft ProjectManagement
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      • MarketoLead Gen
      • Oracle EloquaLead Gen

    Location

    Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

    What are Motorola Solutions Perks + Benefits

    Culture
    Volunteer in local community
    Partners with Nonprofits
    Friends outside of work
    Eat lunch together
    Intracompany committees
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Diversity
    Dedicated Diversity/Inclusion Staff
    Highly diverse management team
    Unconscious bias training
    Someone's primary function is managing the company’s diversity and inclusion initiatives
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Pet Insurance
    Onsite Gym
    Retirement & Stock Options Benefits
    401(K)
    401(K) Matching
    Employee Stock Purchase Plan
    Performance Bonus
    Match charitable contributions
    Child Care & Parental Leave Benefits
    Child Care Benefits
    Generous Parental Leave
    We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
    Remote Work Program
    Our remote work program includes telecommuting at Manager discretion.
    Family Medical Leave
    Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
    Adoption Assistance
    Vacation & Time Off Benefits
    Generous PTO
    Paid Holidays
    Perks & Discounts
    Casual Dress
    Commuter Benefits
    Game Room
    Our game room includes Video Games.
    Stocked Kitchen
    Happy Hours
    Happy hours are hosted At team's discretion.
    Parking
    We offer employees Paid on-site garage parking.
    Relocation Assistance
    Professional Development Benefits
    Job Training & Conferences
    Tuition Reimbursement
    Diversity Program
    Lunch and learns
    Cross functional training encouraged
    Promote from within
    Mentorship program
    Time allotted for learning
    Online course subscriptions available
    Paid industry certifications
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