Systems Technologist Manager (T2)
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department OverviewT2 Systems Technologist Manager - Manages the System Technologist team working with Sales, Pre sale Engineering, Program Management and Engineering to deploy, configure and optimize sold MSI systems.
Job Description
Resource Management:
- Ensure that the team is sized appropriately to cover existing and forecasted workload.
- Responsible for identifying and engaging qualified talent when needed to expand/replace team members.
- Accountable for the proper resource allocation (both time and money).
Develop the Team:
- Responsible for the department's organizational development.
- Responsible for the performance management of the team to reward high performers and improve poor performers.
- Mentor junior ST's and ensure they have the necessary training and direction.
- Ensure top performers have the proper tools, test equipment, and training to be successful.
- Communicate with each team member individually on a regular basis in order to ensure understanding of organizational goals, changes, and updates.
- Build and improve project execution expertise by monitoring and teaching effective work habits.
- Build leadership supply of entire organization by identifying and developing future, senior ST's, group leaders and managers from within the team.
- Build talent supply of entire organization by encouraging both internal and cross-functional development.
- Responsible for inspiring, developing, and maintaining a team culture of total technical ownership to ensure the integrity of all customer and partner system implementations.
Financial Responsibility:
- Owns the department's financial goals and administration including billing, planning, forecasting, and monitoring.
- Responsible for rewards management of the team.
- Review and process employee expense reports.
- Asset capital planning, tracking and reporting (test equipment, vehicles etc..).
Other:
- Responsible for department compliance to all applicable Motorola Solutions policies and procedures.
- Partner with critical groups inside of and external to Motorola Solutions.
- Fully demonstrates partnering and is respected by internal and external teams.
- Self motivated.
- Able to work as a member of a team which includes individuals with diverse backgrounds and experiences.
- Excellent verbal and written communications and presentation skills.
- Able to build and sustain relationships with sales, engineering, project, product, and service managers to achieve customer satisfaction, new orders, and revenue goals.
- Takes personal responsibility for key technical decisions made by the team, escalating situations as necessary.
- Understands basic communications system functionality and associated technology.
- Has the ability to learn new technologies and continues to expand knowledge in current and newly released infrastructures.
Additional Skills Preferred:
- Training and experience in the configuration, testing, and optimization of two-way radio subscribers and infrastructure.
- Experience as a team leader, group leader, or manager.
- Direct experience with Motorola equipment and systems.
- Experience as a technical manager with direct reports.
Basic Requirements
- Associates degree, or technical school certification, or military training or equivalent on the job experience.
Vaccine Requirement
Motorola Solutions is a U.S. Federal contractor and must comply with the recent U.S. Government Executive Order requiring that Federal contractors ensure that their U.S. employees are fully vaccinated against COVID-19 by January 4, 2022. Accordingly, Motorola Solutions requires all US employees, even those working from home, to be fully vaccinated unless entitled to a reasonable accommodation based on a qualified medical condition or religious belief.
If you are unable to be fully vaccinated due to a qualified medical condition or religious belief, you will be required to apply for a reasonable accommodation prior to moving forward with the recruitment process. As a part of this process you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, an offer for employment will not be made.
Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
