Technical Trainer
The safety and security of CSC Corptax’s current and prospective employees, customers, and the communities we serve are our top priorities.
Due to coronavirus (COVID-19) concerns, we have transitioned to virtual interviews for the foreseeable future. We look forward to all upcoming video and phone interview conversations with our prospective candidates.
We’re always in search of top talent to join the CSC Corptax family. If you’re looking for a career change, don’t hesitate to apply or reach out to us. We’ll have virtual interactions until we’re able to move forward with in-person interactions
The Technical Trainer is involved in all components of product training. The purpose of the training is to increase the users understanding and utilization of the Corptax products. The Technical Trainer will play an integral role in the development of training agendas, materials and software images as well as conducting training sessions. With the ultimate goal being to provide the best learning opportunities for product users, the Technical Trainer will be expected to:
- Coordinate and conduct on-site, web-based, and classroom training sessions utilizing a wide variety of adult learning principles and techniques providing effective and quality training for both internal and external audiences.
- Understand the delivery methods, audience, user tasks and information needs; to translate and develop these needs into relevant training content, agendas, and materials to maximize product adoption.
- Work with the various Corptax personnel to understand product enhancements and new products as well as client needs that need to be included in training programs as well as to identify and recommend improvements needed to existing programs and develops / updates course documentation accordingly.
- Assist the Corptax Education Services team with the training documentation and image maintenance to ensure that all products or other needed programs, data, returns and reports are successfully and timely installed and updated for upcoming training programs.
- Assists others with Corptax Education Services procedures and projects and seeks guidance when necessary.
- Assist with other projects, as directed.
PROFESSIONAL QUALIFICATIONS AND REQUIREMENTS
- Minimum of 2 years relevant experience, ideally in technical training, software support, or software implementation experience. Bachelor’s degree in education, accounting, or finance; or equivalent job-related experience.
- Proven ability in communication and presentation skills with high client satisfaction, recent product and training certifications, such as Corptax Certified Professional, CTT+ or ATD, are a plus.
- Advanced computer skills, including MS Office (Word, Excel, and PowerPoint). Experience Corptax or tax, finance and accounting applications preferred.
- Able to quickly develop an understanding of the Corptax applications and knowledge to provide effective training to current and potential users.
- Excellent organization skills, with the ability to multi-task, including coordinating multiple and varied training programs.
- Strong, positive attitude, customer service focus and work ethic desired.
- Self-starter, with a high level of self-direction, initiative, motivation, and energy.
- Travel requirements: up to 40%. Travel includes: Training at Corptax locations, client sites, regional training events, meetings, and conferences.
WHAT WE CAN OFFER YOU
- Competitive compensation and benefit programs including 401(k) with company match, medical, dental, vision, and vacation plans are just a few of the many ways we take care of our employees
- Career ownership with opportunities to drive your career forward and advance
- A casual work environment with flexible schedules and work-from-home options (now and post-COVID-19)
- Our diversity is our strength. Our employees create an environment where everyone is valued and respected. Diverse teams give us a competitive advantage and drive innovation. We’re empowered to do what is right for each other and our customers. Though we have many diverse employees, we’re one company that encourages everyone to bring their best selves to work every day. We’re better together. Some people call this diversity and inclusion—we call it being genuine. CSC Corptax is an Equal Opportunity Employer
#remote #corptax #LI-DNP #bi-remote
ABOUT US
CSC is the world’s leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve.
Our diversity is our strength. Our employees create an environment where everyone is valued and respected. Diverse teams give us a competitive advantage and drive innovation. We are empowered to do what is right for each other and our customers. Though we have many diverse employees, we are one company that encourages everyone to bring their best selves to work every day. We’re better together. Some people call this diversity and inclusion—we call it being genuine. CSC is an equal opportunity employer.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?
At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006.
• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
• CSC offers excellent benefits, medical, dental, life insurance, flexible spending and health savings account. We also offer you 401(k) with employer match and profit sharing, paid time off, tuition reimbursement, and more.
• Our global standard for our work environments supports current and future technology initiatives through open design, sit/stand workstations, digital interface points with wireless access throughout the campus. It’s an exciting time for us in terms of growth and expansion.