Training Consultant - Global Fund Services (GFS) Functional Training Department

SUMMARY

As a member of the Corporate & Institutional Services (C&IS) Global Learning team, the Training Consultant will work collaboratively with team members to deliver training solutions to the assigned business unit. Under general direction the Training Consultant will assist with defining learning solutions that support the functional requirements. The Training Consultant role involves designing, delivering functional training solutions, analyzing solutions for continuous improvement and undertaking appropriate operational and administrative aspects of the training curriculum.

PRINCIPAL RESPONSIBILITIES

• Work with management, business process consultants and / or subject matter experts to understand desired business outcomes and translate them into learning objectives.

• Work with stakeholders to determine appropriate learning methodologies and functional training solutions.

• Develop project plans including the identification of subject matter experts where appropriate.

• Design, develop, and facilitate learning programs.

• Maintain an inventory of training development programs / tools and schedules their use according to management priorities.

• Evaluate training development programs for effectiveness and make recommendations for improvements.

• Deliver a work product that requires minimal revision.

• Serve as a key subject matter expert in program design and may mentor more junior staff.

• Act as a product and marketing manager for the training programs.

• Independently builds and maintain effective working relationships with key stakeholders.

• Handle all types of analysis.

• Represent the department in various meetings.

AREA SPECIFIC DUTIES

• Design, develop and maintain a training curriculum for the ASC (Asset Servicing Custody) function, which can be implemented and delivered regardless of geographic location.

• Coordinate / deliver the new hire curriculum within the relevant geographic location.

• Design and deliver training for new and existing systems and processes.

• Ensure that C&IS Global Learning and development interventions are aligned with the Business Unit and / or enterprise-wide needs.

• Consult with Asset Servicing Custody management to provide ongoing support on training needs and business unit initiatives.

• Work collaboratively with other global training teams and provide backup as necessary.

• Manage and contribute to multiple projects of various complexities.

SKILLS / EXPERIENCE

For this position, we are looking for an individual that fits one of two profiles:

1. An experienced funds industry operations professional willing to develop their consulting, writing and presenting skills.

Requirements include:

• Minimum of three years of operational experience, preferably in custody servicing or a similar role in financial services

• Excellent communication skills

• Ability to work with all levels of staff

• Self- starter and team player

• Attention to detail

• Willingness and ability to give and receive candid feedback

2. An experienced training professional willing to quickly learn all aspects of the custody servicing business.

Requirements include:

• Minimum of three years of training consulting experience

• Excellent communication skills

• Ability to work with all levels of staff

• Self- starter and team player

• Attention to detail

• Willingness and ability to give and receive candid feedback

About Northern Trust: Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With over 130 years of financial experience and nearly 20,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Working with Us: As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why we are honored to receive the following awards in 2021:

• Gender Equality Index Member, Bloomberg

• Top Financial & Banking Company, Black EOE Journal, Hispanic Network Magazine, Professional WOMAN'S Magazine

We'd love to learn more about how your interests and experience could be a fit with one of America's best banks and most sustainable companies! Build your career with us and apply today.