vCISO (Managed Services Security Manager) at West Monroe (Chicago, IL)

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West Monroe isn’t a start-up firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. 

If you are looking to be a “behind the scenes” technologist, this isn’t the place for you. We celebrate driven professionals who thrive in a collaborative environment. Our Managed Services team executes our “run” offering on behalf of our clients.  We are a team of enthusiasts always focused on improving our execution and our client’s performance. Sound interesting?  Then West Monroe Partners just might be the place for you. 

Think you’re up for the challenge?

West Monroe Partners is currently seeking a Security Manager (vCISO) to oversee, advise, implement, and integrate West Monroe Partners managed security services at our Clients.  The role is customer facing, and successful candidates should be, an excellent presenter with technical and non-technical audiences, ability to convey complex information and security concepts with ability to improve client’s security position, ability to influence and help Clients with strategy and problem solving. 

Qualifications:

Demonstrate an understanding of security technology and ability to apply commonly known security practices and possess a working knowledge of applicable industry controls such as the NIST cyber security framework. Individuals must be able to provide subject matter expertise and guidance to operational teams that request or require information security engineering. Candidates should be familiar with security services such as vulnerability management, incident response, event monitoring, threat management, and others.

Specific skills include, but are not limited to, the ability to:

  • Thoroughly and accurately understand issues and analyze the problem in a systematic fashion.
  • Performing risk assessments for projects, and providing guidance to leadership on the appropriate course of action
  • Perform compliance assessments to determine if business systems are aligned with regulatory requirements, industry standards, best practices and to information security policy, procedures, and standards.
  • Act as trusted security advisor to the Client as initial go-between for Client and the West Monroe Partners Security Operations Team for escalations
  • Understand Client’s culture, security strategies, security goals, security objectives, security capabilities, and security budget
  • Analyze each client's specific request and determine the underlying problem and recommend proper solution
  • Design and create information security and processes (e.g., vulnerability mgmt., incident response, event monitoring, etc.)
  • Keep Client abreast of problem status, set clear expectations, and provide timely follow-up to Client
  • Independently handle challenging Client situations
  • Provide reporting to Client personnel on a regular and ad-hoc basis 
  • Compiles and analyzes data for management reporting and metrics 
  • Assist with Client’s change management processes
  • Work with client management and provide written and oral status updates; facilitate and lead meetings in both a project and escalated incident setting
  • Generate ideas and lead research to develop new service offerings
  • Become known as an external thought leader and understand the shifting technical landscape and how to leverage within Managed Services and clients
  • Be a thought leader and work to improve or bring new ideas on service delivery best practices
  • Build client relationships, obtain referrals and become client thought partner and introduce WMP expertise
  • Perform other duties as required or assigned

Requirements:

  • 5+ years of similar work experience in security
  • Strong Knowledge of security strategy and risk management
  • Excellent verbal and written communication and ability to conduct presentations to technical and non-technical groups
  • Analyzes potential impact of new threats and communicates risks to relevant business units
  • Validates and maintains incident response plans and processes to address potential threats
  • Experience conducting research on security topics
  • Experience with Incident Handling, Threat Intelligence, Security Architecture and Design
  • Detailed knowledge of security technologies and trends
  • Understanding of Firewalls, Intrusion Detection Systems, Security Information and Event Management (SIEM), Data Loss Prevention (DLP), Web Application Firewalls, Advanced Malware Defense Appliances, DDOS Prevention, Application Whitelisting, and Network Packet Capture Solutions.
  • Excellent organizational, verbal and written communication skills
  • Ability and willingness to travel nationally up to 10% and be able to travel to Chicagoland area clients
     

Preferences:

  • Bachelor’s degree preferred
  • Strong Knowledge of Security Strategy and Risk Management
  • Experience with Information Security Compliance Frameworks like HIPAA, SOX, ISO 27001, ISO 27005, NIST 800-53, NIST 800-30, and PCI DSS is desired.
  • Prior experience in a CISO, VP or Director of Security Position
  • CISSP, CEH, SANS GIAC series and other certifications that demonstrate a commitment to continued professional information security advancement are expected, but not required
  • Project management experience preferred
  • Prior recognition as a published writer in the Information Security space
  • Previous consulting experience and strong soft skills (active listening, problem solving, conflict resolution, etc.)
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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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