Vice President, Carrier Operations

| Chicago

FourKites fosters transparency in logistics, bringing together shippers, carriers, and 3PLs to bring visibility and actionable insights to our customers. Carriers and brokers are an essential aspect of that ecosystem, and FourKites is dedicated to ensuring that all parties gain benefits from participation in the FourKites platform.

The Carrier Operations team is responsible for building and nurturing the FourKites Carrier Network. They play a critical role our Customers’ success on the FourKites platform - implementing new carriers, activating existing carriers for new customers, and maintaining integrations to support consistent real-time data. The VP, Carrier Operations will be responsible for managing and scaling the Carrier Implementation teams and Carrier Relationship Management team. They will be an integral leader in our Operations Organization, ensuring our carrier onboarding and management program is best in class.

Responsibilities:

  • Manage and scale the Carrier Operations team, comprised of the Carrier Implementation team and Carrier Relationship Management team
  • Work cross-functionally with key stakeholders to ensure rapid growth and continued health of the FourKites Carrier Network
  • Significant carrier partner interaction at the senior leadership level, fostering mutually beneficial relationships with strategic carrier partners
  • Collaborate with engineering to ensure integration infrastructure and carrier-facing platform functionality continues to evolve to support a growing and diverse carrier base.
  • Collaborate with the product team to scope and deliver on system enhancements that benefit our carrier network
  • Drive strategic initiatives to support FourKites’ accelerating growth
  • Support our growing international carrier network

Qualifications

  • Bachelors degree and 12+ years of relevant work experience
  • 5+ years leading teams at a Shipper managing logistics, or at a 3PL in managed transportation or new products
  • Customer facing experience with large enterprise clients, Fortune 500 preferred
  • Ability to understand complex solutions and explain them in a simple and precise way
  • Experience leading growing teams through a hands-on and collaborative approach to management
  • Strong verbal and written communication skills
  • Logistics or managed transportation experience preferred

FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. The platform is optimized for mobile and equipped with market-leading end-to-end security. We look for smart, agile, creative team players who are ready to roll up their sleeves and deliver for our customers.

Read Full Job Description

Technology we use

  • Engineering
    • RubyLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • SQLiteDatabases

Location

Modern office at 1 N Dearborn with views of the Picasso and the Flamingo. Near almost every CTA train, and many express bus routes.

An Insider's view of FourKites, Inc.

What are some social events your company does?

The team at FourKites makes sure to take time to get a little competitive. Happy hour at SPiN allowed the teams to bond over snacks, libations and some fierce ping pong skills.

Amanda

Talent Manager

What projects are you most excited about?

We are working on a project to add functionality to our platform that will increase our customer’s visibility and add flexibility to our integrations. This has required collaboration between multiple departments to ensure that the scoping of the multiple product enhancement tickets are detailed and address the problems of all stakeholders.

Ashley

Manager, Carrier Operations

How has your career grown since starting at the company?

I started with FourKites as executive admin support & office manager. Several months into the role, I discussed growth opportunities with my manager and expressed an interest in moving into the HR function. The company supported my growth by sponsoring my SHRM certification and at my 1yr anniversary, I officially transitioned into a HR role!

Sara

HR Manager & Office Manager

What are FourKites, Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
More Jobs at FourKites, Inc.23 open jobs
All Jobs
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Content
Product
new
Chicago
Marketing
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Content
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Project Mgmt
new
Chicago
Operations
new
Chicago
Marketing
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Sales
new
Chicago
Marketing
new
Chicago
Marketing
new
Chicago
Marketing
new
Chicago
Product
new
Chicago
Project Mgmt
new
Chicago