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VP of Operations

| Chicago

Livly is hiring a VP of Operations to join our executive leadership team to help drive company growth. You will work closely with function leaders across multiple departments to ensure alignment, foster effective cross-departmental collaboration, streamline current and implement new processes, and contribute in developing our senior managers. If you’re a self-starter, goal-oriented, entrepreneurial-minded person with an exceptional ability to execute, we’re looking for you to join the Livly team! 


Who we are: Livly is an operating system for all digital and physical experiences in buildings across the world. Our mission is to create joy through great technology and services - one building, person and digital experience at a time.  


What you'll do in this role:  

  • Partner with our executive leadership team to manage daily business operations.  
  • Work closely with function leaders to align departments spanning the entire company – Sales, Operations Customer Success, Commerce, Finance, Human Resources, and Marketing. 
  • Establish, implement, measure, and meet strategic KPIs. 
  • Analyze goals and metrics to help set comprehensive goals for company performance and growth. 
  • Coordinate cross functional execution on numerous simultaneous projects. 
  • Mentor, coach, and develop our senior managers through clear and effective communication.  
  • Create a positive team dynamic that encourages all employees to provide feedback, drive change, and adapt to an ever-changing environment.  
  • Design and implement policies that align with and promote Livly’s mission, vision, and values. 
  • Proactively seek opportunities to design and implemented continuous improvement process across the organization. 

You’ll love this role if you’re:  

  • A thought leader. You have a track record of identifying and implementing innovative solutions that drive efficiency and push the business forward. 
  • A problem solver. Your unprecedented business acumen and ability to understand complex business needs enable you to formulate actionable insight for your senior managers to act upon. 
  • A strong communicator. You have exceptional written and verbal communication skills with the ability to influence leaders and effectively negotiate with internal and external business partners. 
  • Team oriented. You know that building strong morale by being empathetic, fair, and consistent is just as important as the numbers your teams can hit. 
  • Very detailed with superior organization skills. 

What you bring to this role:   

  • Bachelor’s degree with a minimum of 15 years of relevant experience; MBA is a plus. 
  • 5-10 years relevant experience working in venture-backed startups, with experience spanning from early-stage to late-stage series round companies. 
  • Intrinsic understanding of and experience managing the following departments: Sales, Operations, Customer Success, Commerce, Finance, Human Resources, and Marketing. 
  • Proven track record of building and leading world class teams with significant people management experience.  
  • Ability to establish effective relationships across the organization and partner to navigate complex situations. 
  • Proficient with Excel modeling, Microsoft Suite, and Outlook 365. 
  • Experience managing budgets. 
  • Experience in real estate a plus. 
  • Experience in fundraising a plus. 

What Livly offers you:  

  • The opportunity to be creative, make an impact, and grow professionally while working in a collaborative, high-energy environment. 
  • Competitive salary and great benefits. We cover 80% of Medical Premiums, and offer dental, vision, and commuter benefits. 
  • Fun perks like snacks in office, wellness initiatives, team events, and Livly gear. 
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases


Interspread amongst West Loop's luxe lofts and retail boutiques are tech startups, restaurants, and design stores giving this area its creative edge!

What are Livly Perks + Benefits

Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Livly covers 80% of employee’s healthcare premiums with BlueCross BlueShield.
Life Insurance
Livly offers a base life insurance policy of $10,000
Wellness Programs
Retirement & Stock Options Benefits
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
It is expected that employees work from our office. However, Livly understands and accomodates the need to work from home!
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Livly’s vacation policy includes up to 15 days of PTO. Livly also offers seven paid holidays, in addition to one floating holiday.
Paid Holidays
Paid Sick Days
Livly encourages employees who are sick to stay home. When needed, it is possible to work from home when sick.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Use pre-tax dollars for transportation expenses!
Company Outings
Company Outings are a frequent occurrence at Livly, especially during summer!
Game Room
Hope you like Ping Pong and Video Games!
Stocked Kitchen
Livly has a fully stocked kitchen including unlimited snacks, coffee, tea, and more!
Some Meals Provided
Livly caters some lunches!
Happy Hours
Team and Company-wide happy hours are hosted regularly!
Fitness Subsidies
Livly offers discounted gym memberships
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, The ability to attend job related conferences and seminars.
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Need a break? Grab a book from our bookshelf and read some of our favorites!
Paid industry certifications
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