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VP of Production Operations

| Chicago

About the role:

We are looking for a Vice President of Production Operations to rapidly scale the fresh food manufacturing portion of our business. When we say fresh we mean it - two-day shelf life products, inventory that turns daily, every SKU produced every day with quantities that change day to day, and week to week, all while maintaining our best in class food safety programs. Oh, and we also rapidly innovate on our menu items as we attempt to create even more value for our customers.

We are proving that you can efficiently and safely produce high quality, super fresh food, at scale to drive change in the food system and empower people to eat happier and healthier.

This role will be the critical bridge between running day-to-day operations across multiple facilities, and building the processes and systems necessary to support our operations as we grow; all while building a strong team culture centered around collaboration, transparency, and humility.


The perfect person for this role is…

  • Passionate about changing the food system for the better, and empowering people to make positive choices about their food. 
  • A creative thinker with a growth mindset and beginner approach who thrives on hard problems that have never been solved before. Our play book doesn't exist, we need someone who can help write it, and not rely on running a past system.
  • A strategic communicator, able to connect all members of the team to the company's vision and short/long term goals. 
  • Empathetic, fair, and consistent - morale of the team is just as important as the numbers the team can hit.
  • Forward thinking - able to anticipate, identify, and remove sources of friction to empower their team during a time of rapid growth and constant change.


You will...

  • Scale fresh food production 10x or more within 2-3 years while maintaining or exceeding food safety/quality standards, cost (food/packaging/labor), and employee engagement targets.
  • Open 1-2 new food production facilities within two years and introduce automation where appropriate while balancing the culinary integrity of our products.
  • Establish, track, communicate, and improve on metrics related to safety, production, quality, and supply chain - every person on the team should own a number and know how they are performing toward it daily.
  • Work closely with information systems and technology teams to implement and improve Ops/Tech systems to support growth, measure performance, and report progress.
  • Design and build organizational structures within operations, which provide growth opportunities, cross-training, and avenues of succession at all levels of the team.
  • Ensure daily production order fulfilled to within 0.05% with 100% of produced product allocated.
  • Ensure food quality supports maintaining our best in class NPS score, and close feedback loops on QA and customer feedback.
  • Project manage critical initiatives impacting production operations.
  • Build flexible, scalable, systems and processes to support growth across production, supply chain, facility, and retail.
  • Working with HR/employee engagement to build policies and programs for a rapidly growing hourly workforce.
  • Ensure production facilities are well maintained, operating smoothly, and within budget.


Minimum qualifications:

  • 15+ years of Operations experience, a portion of which spent in a leadership role in a manufacturing environment
  • A degree in engineering, business, and/or operations management, and an MBA or graduate degree in related field
  • Experience in a high-growth environment required, preferably in the food space
  • Experience with managing both an exempt and non-exempt workforce
  • The ability to operate in ambiguous situations and be flexible and nimble as the organization changes and grows - we are a new place every quarter!
  • Very strong verbal and written communication skills



  • Traditional Benefits -- Health, Dental, Vision, Life, Short Term Disability, LTD
  • 10 paid holidays
  • Generous PTO policy
  • Daily Fridge Credits
  • Monthly cell phone credit
  • Spontaneous company events and community service activities
  • Work with a phenomenal team of individuals that are constantly pushing the market boundaries to offer healthy food at the utmost convenience.


About Farmer's Fridge:

At Farmer's Fridge, we're committed to making wholesome, delicious food simply accessible, so people can live a little happier. We aim to remove the roadblocks to eating well on the go. That means sourcing top-notch ingredients, handcrafting meals in our kitchen, packing & delivering fresh to our network of Fridges and ensuring the best possible customer experience. Unpurchased items are regularly donated to local food depositories, providing responsibly sourced nutrition to community members in need. If you're passionate about our mission to change the food system for the better, our team just may be the right fit for you.



View our disclosures related to External Agencies and Applicants below.


Read Full Job Description

Technology we use

  • Engineering
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Located in the Kinzie Industrial Corridor, we’re at the epicenter of the startup community. Find coffee shops, breweries, and inspiration all around.

An Insider's view of Farmer's Fridge

What are some social events your company does?

Working at a start-up can be a roller coaster, so we do our best to balance work & play. We have regular get-togethers including happy hours, mixers, and impromptu outings to celebrate the wins at the many restaurants & breweries in the area. We also throw a mean party, are 2018 kickball league champions and have yoga classes in the office monthly.


Revenue & Sustainability Manager, Farmer's Fridge

What does your typical day look like?

Given the fast-paced environment at the Fridge, things change so quickly around here. Each day comes with new projects and priorities - and no two days look the same. From meetings and calls to strategizing with the team, and travel, in the two years I've been here, it's safe to say that each day is different.

Syed Shah

Executive Director of Channel Partnerships

What makes someone successful on your team?

In a space dominated by big food players, we are building something truly innovative, and the response from the community reaffirms that we're on our way to helping people live healthier, happier lives. Challenges are met with optimism and passion instead of deep sighs and frustration, and the team really bands together to achieve shared goals.


Director of Operations Systems, Farmer's Fridge

What is your vision for the company?

Farmer's Fridge aims to make fresh, healthy food as accessible as a candy bar. We are on a mission to improve public health through better access to delicious, nutritious food.


Founder & CEO, Farmer's Fridge

How would you describe the company’s work-life balance?

I love coming to a place where my coworkers are supportive of my trials as a working Mom. Where time is made for quiet, uninterrupted work with weekly clarity breaks. Where we are fully supported in our projects. I get to bring all of myself to work, the Mom, the food lover, and the runner—and feel like each part is appreciated and celebrated!


Customer Development Manager

What are Farmer's Fridge Perks + Benefits

Farmer's Fridge Benefits Overview

Let’s talk perks. Because keeping you healthy and happy is what we’re all about.

We offer:
Traditional Benefits -- Health, Dental, Vision, Life, Short Term Disability, LTD

10 paid holidays

Generous PTO policy (Did somebody say vacay?!)

Daily Fridge Credits (Yep—Lunch is on us! Free snacks, too!)

Monthly cell phone credit

Spontaneous company events and community service activities (kickball, yoga, and yes—even the occasional bonsai tree taming tutorial can be expected!)

Opportunity to work with a phenomenal team of individuals that are constantly pushing the market boundaries to offer delicious, nutritious food at the utmost convenience.

Volunteer in local community
We love to engage with our community and participate in events that are aligned with our mission
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Regular team celebrations for company milestones and other special events.
Free Daily Meals
Daily Fridge credits!
Stocked Kitchen
We have snacks and drinks available.
Happy Hours
Recreational Clubs
Our sports leagues fuel teamwork and collaboration with a healthy dose of fun competition.

Additional Perks + Benefits

If all of this sounds good to you, take a look at our current openings!

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