Outbound Sales Representative

About TeamWorking

TeamWorking is Chicago's Tech-Focused Coworking Space. Established in 2007, our innovative tech-focused community has grown to more than 750 alumni. We currently house 75+ technology companies. Born out of TechNexus Venture Collaborative, this is where the firms that are ready to scale find a home and grow.

About the role

The Outbound Sales Representative is the first point of contact for our prospective tenants. This role is responsible for generating and qualifying new leads that will drive sales, generate revenue and promote our collaboration space. This role requires a proactive-driven individual with excellent communication and networking skills, a strong understanding of the Chicago commercial real estate market, and a passion for helping businesses find the perfect workspace solutions. The ideal candidate is enthusiastic about engaging in all aspects of outbound selling strategies including cold calling, emailing and social selling. 

Lead Generation:

• Working with management, develop and implement a comprehensive sales and marketing strategy to attract new clients and achieve occupancy targets for both office spaces and event bookings.
• Actively identify and target potential customers through various channels including cold calling, networking, online platforms, industry events, and marketing to ensure a strong sales pipeline.
• Develop and execute an outreach strategy focused on key real estate brokerage firms. Build a robust network of local office brokers and manage the  ongoing relationships.
• Remain persistent and resilient in the face of challenges or rejections. Learn from setbacks and continuously refine sales approaches.
• Stay informed about market trends, competitor activities, and industry developments to identify new sales opportunities and adjust sales strategies accordingly.
• Qualify, nurture and handoff leads to the Director of Sales and Operations for closing. Consistently meet or exceed sales targets.
• Assist with conducting site tours displaying the unique features and benefits of the workspace.

Sales Process Management

• Maintain accurate and up-to-date records of all sales activities, customer interactions, and transactions utilizing TechNexus’ CRM.
• Support the front end of the sales process, from initial contact and needs assessment to site visits. Provide unmatched customer service to potential prospects to ensure an excellent start to their Teamworking experience.
• Prepare and deliver persuasive sales presentations that effectively communicate the benefits and features of our office space rentals.
• Provide regular feedback and prepare monthly, quarterly, and annual reports on sales performance, marketing campaign results, and occupancy rates.
• Ensure compliance with company policies and industry regulations throughout the sales process.
• Identify areas for improvement and make data-driven recommendations to optimize strategies.

Key Competencies:

• Thinks Critically: Asks insightful questions to understand a subject. Integrates information for a new perspective. Draws logical conclusions to solve problems and makes independent decisions that are timely and effective. Demonstrates strong problem-solving skills with thorough analysis, implementation, and evaluation of solutions.
• Builds Collaborative Relationships: Aligns goals and values with TechNexus. Shares insights and tips to improve team processes. Understands others' perspectives, showing empathy and respect. Offers help and encouragement, building trust through reliability. Promotes an inclusive workplace, ensuring all team members feel respected.
• Communicates Clearly: Attentively listens to others and engages with their ideas. Seeks and accepts feedback. Expresses ideas using clear, direct language. Communicates effectively across diverse backgrounds and cultures. Encourages open dialogue, respect, and collaboration.
• Adapts and Learns Quickly: Keeps up with work environment changes. Responds swiftly to new ideas and expectations. Learns from new problems and mistakes, making improvements. Seeks opportunities, enjoys trying new things, embraces challenges, and learns from others.
• Accountability and Decision Making: Ensures commitments are met. Embraces new opportunities and challenges with urgency and enthusiasm. Learns from mistakes without blaming others. Corrects issues caused by own actions and reflects on improvements. Acknowledges own role in outcomes, successful or not. 

Educational and Experience Requirements:

• Bachelor's degree in business, sales or a related field is preferred. 3-5 years of relevant experience will be considered in lieu of a bachelor’s degree. 
• 2 - 3 years’ experience developing leads in the commercial real estate and/or office lease space or related hospitality industry with a proven history of success in achieving or exceeding sales goals.
• Flexibility to occasionally work evenings or weekends as needed to meet customer schedules.

Other Experience, Requirements & Qualifications:

• Strong motivation, initiative, and effort to meet sales targets.
• A natural connector who thrives on building and maintaining professional relationships and contacts.
• Excellent communication, presentation, and interpersonal skills.
• Strong relationship building skills with the ability to stay positive in the face of rejection.
• Ability to work independently and as part of a team.
• Good organizational and time management skills.