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Fooda

Client Operations Analyst, Pantry

Sorry, this job was removed at 06:16 p.m. (CST) on Monday, Jun 23, 2025
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In-Office
Chicago, IL
70K-75K Annually
In-Office
Chicago, IL
70K-75K Annually

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Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food.  It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something. 
 

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day. 

Who We Are Looking For:
Fooda is looking for a Pantry Operations Associate to oversee the workplace pantry and micromarket operations for a specific enterprise client. Reporting directly to the EVP of Finance & Growth, with a dotted-line reporting relationship to the Regional Manager of Cafeterias, this role will be responsible for ensuring well-executed and growth-oriented pantry operations, vendor management, and financial reporting. This is an excellent opportunity for the right candidate to demonstrate analytical skills and operational leadership within a rapidly growing division at Fooda.
What You’ll Be Doing:
  • Manage pantry and micromarket/vending services for a large client, ensuring top-tier workplace convenience services.
  • Oversee financial reporting related to pantry operations, ensuring accuracy and compliance with company policies. A focus on growth!
  • Ultimately own the sales reporting and invoicing of the client for accuracy and timely payment.  
  • Serve as the primary liaison with Fooda’s pantry operators in support of the client, ensuring seamless communication and service execution.
  • Be the point of contact for pantry operator contract updates, implementation of service at new locations and adjustments to service levels at existing locations.
  • Support the Regional Manager of Cafeterias and the EVP of Finance & Growth in strategic planning and operational efficiency improvements for the client.
  • Be proactive with suggestions on adjustments to service levels for the client – do not wait for the client to ask, instead anticipate and consult on programming needs.
  • Provide administrative support, updating and maintaining data in appropriate systems to ensure smooth operations and data integrity.
Who You Are:
  • You are confident working with data in Excel to analyze and improve pantry performance at the client.
  • Experience in food service operations, workplace vending, or pantry management is preferred but not required.
  • Strong ability to liaise with external operators, with a priority on phone calls or over email, ensuring effective communication and problem resolution.
  • Provide consistently clear and detailed written communication, with experience writing statements of work or similar types of documentation. 
  • Competency in Microsoft applications, including Microsoft Excel, Word, PowerPoint, and Outlook.
  • Comfort communicating within the organization at all levels.
  • Ability to manage competing projects and priorities.
  • Comfortable in a rapid-growth and constantly evolving business where timelines and priorities can shift quickly.
  • You are a problem solver: When something goes sideways, you come up with creative solutions, not excuses.
  • You are detail-oriented, know how to prioritize, and work with minimal supervision.
  • Potential to travel up to 10% of your time.
This role requires a proactive and strategic approach to pantry management and guest hospitality, while maintaining financial oversight and vendor communication responsibilities. If you thrive in a fast-paced environment and are excited about workplace convenience services, this could be the role for you!
This role is based in Chicago, and requires working three days in office at Fooda HQ.
 What We’ll Hook You Up With:
  • Competitive market salary and stock options based on experience
  • Comprehensive health, dental and vision insurance plans
  • 401k retirement plan with company match
  • Paid maternity and parental leave benefits
  • Flexible spending accounts
  • Company-issued laptop
  • Daily subsidized lunch program (ours!) and free food and beverages in the office
  • A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
The salary range for this role is between $70,000-$75,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
HQ

Fooda Chicago, Illinois, USA Office

225 W Randolph St, Chicago, IL, United States

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