Platform Operations Analyst

WHO WE ARE 

Basis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands. 

Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. 

We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. 

Basis Technologies is headquartered in Chicago, and our employees have the flexibility to work in an office location, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada.

ABOUT US

Are you ready to transform an industry? At Basis we have created a comprehensive tech platform for advertisers that radically increases efficiencies and impact across businesses, teams, and campaigns. Our clients can run and grow their digital media business with our flagship offering Basis, that marries business intelligence, workflow automation, search and social integrations, and the number one rated DSP.

We’re taking the digital advertising world by storm and are proud to be headquartered in the rapidly growing tech hub of Chicago, with offices that span across the United States, Canada and Mexico. Join us in our mission to improve the lives of everyone working in the industry!

WHY WORK WITH US?

At Basis, we believe that lasting success is achieved through continual dedication to the growth and well-being of the individual. Our people are the core of what makes Basis unique. Driven by the Basis Manifesto and our guiding principles, we look to hire the best and brightest minds—curious, passionate learners who are driven to create impact.

We are committed to building a culture of highly motivated individuals who create a positive and supportive environment together. We work hard, stay focused, and act in service to others - and are looking for like-minded people to grow with us.

ABOUT THE TEAM

Platform Operations team members span both business needs and technology skills. Our team is at the center of running an online programmatic ad-buying platform, working with all groups within the company. We work on the most complex aspects of the platform, bridging sales, customer service, product and engineering. This team also manages all of our integrated supply and data provider relationships, handles custom integrations and oversees most other functions that straddle business and technical. Responsibilities within this team include a wide variety of tasks and daily collaboration with other teams & companies. Platform Operations is the ideal place for someone who thrives on working in a fast-paced growth environment, has a passion for working with technology, and enjoys variety in their work.

WAYS YOU’LL CONTRIBUTE

You will be responsible for analyzing complex datasets, making data-driven decisions about fraud and quality, communicating with our integrated supply and data partners to ensure smooth functioning of our integrations, and solving a variety of other complex technical challenges. You will also be interacting with our customer-facing teams to provide them with the assistance associated with supply & data integrations, fraud, ad quality etc. as necessary to empower our users for success.

OTHER WAYS YOU WILL CONTRIBUTE:

• Querying, extracting, and analyzing data from multiple database technologies (MongoDB, ElasticSearch, MySQL, and Snowflake) to complex business and technical problems
• Detecting and addressing fraudulent activity by using statistical techniques to analyze hundreds of millions of daily events
• Configuring and deploying audience and contextual data segments; maintaining data taxonomy quality
• Monitoring and improving the health of our DSP’s integrations
• Improving business processes through automation
• Answering incoming queries from Customer Success, Engineering, and Product teams about technical issues, inventory partners, and data partners
• Completing other Platform Operations tasks as assigned

WHAT YOU BRING TO THE TABLE

• 3+ years’ experience working in an online-centric business. Advertising technology experience preferred, but not required
• Proven ability to process and analyze large datasets using tools like SQL and Excel.
• Knowledge of HTML, HTTP, TCP/IP and other Internet technologies
• Knowledge of programming/scripting, such as in R, Python or Bash scripts
• Resourceful and self-reliant; a strong self-teacher with a passion for learning.
• Proven ability to quickly learn complex software applications
• Excellent attention to detail
• Excellent communicator with an ability to clearly explain complex technical subjects.
• Bachelor’s degree required. Field of study related to data science, mathematics, or computer science preferred

OUR TECH STACK

• Ruby, Java, Python, and React.js
• Kubernetes, Docker, Kafka
• PostgreSQL, NoSQL
• AWS

#BI-Remote 

#LI-Remote 

#LI-Hybrid 

ANYTHING ELSE? 

Don't think you have all the skills required for this role? That's okay, we recognize that experience can be built in many ways. If you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesn’t match our exact requirements.

LIFE WITH BASIS TECHNOLOGIES

We take care of our people and believe that our success depends on the growth and well-being of each one of our team members.

We've been proudly recognized as:

Ad Age, Best Places to Work 2023, 2022, 2013

Built In, Best Workplaces 2023, 2022, 2021

Crain's Best Companies to Work for in Chicago 2022, 2021, 2020, 2014, 2013, 2012, 2011

Crain's Best Companies to Work for in New York 2022, 2021, 2014

Dallas Morning News, Top Workplaces 2021, 2019, 2015

Denver Post, Top Workplaces 2022, 2021, 2020

Denver Business Journal's Largest Employers 2022, 2021, 2020

Fortune Magazine, Best Workplaces 2022, 2021, 2020, 2015, 2014

We provide a thoughtful perks and benefits package including competitive 401k/RRSP matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a flexible work environment and time off policy, and more. 

We are proud to be an equal opportunity employer and are committed to building teams that are diverse in thought, perspective, and culture. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and age.

Basis is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application processes. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. 

Information collected and processed as part of any job applications you choose to submit is subject to Basis' privacy policy that you can view here.