Principal Site Reliability Engineer - Remote

| United States | Remote | Hybrid
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Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 

Summary:

We are looking for technical team members at all levels who want to push themselves to deliver best in market SaaS solutions. We offer a challenging environment where you will have to grow, adapt and use your skills consistently. Our customers rely on us in the moments that matter. Engineering delivers on that promise.


You can read the bullets below. But they almost always look the same, right? Here is the deal – being a principle engineer here at DFIN means helping us deliver SaaS software solutions for our customers that primarily work with the SEC or other global regulating bodies. Our products are in demand because we solve regulatory problems for our customers. As a principle engineer, you’ll own projects end to end, write code that others will look towards as a standard, understand how we operate our systems and make sure our technology grows and doesn’t become a big pile of tech debt.

Responsibilities:

  • Champion and implement a culture of SRE to maintain a high-quality platform infrastructure 
  • Champion and implement application and infrastructure monitoring and alerting to prevent client impacting issues by ensuring system availability, performance and scalability to maintain SLOs and SLAs 
  • Optimize application performance at scale 
  • Automate everything including system operational runbooks 
  • Define and support continuous integration and deployment pipelines (CI/CD) aligned to branching and quality assurance strategies 
  • Dive deep into technology and stay on the forefront of the latest tools, technologies, and strategies; help evaluate, prototype, and integrate them into work processes 
  • Perform with broad independence and deliver on project milestones and tasks on schedule while communicating progress regularly
  • Build strong relationships with SRE team members and software engineering teams to hold each other accountable for quality expectations 
  • Learn continuously and apply lessons learned 
  • Evangelize best practices, eliminate bottlenecks, and improve process 

Qualifications:

  • Experience designing services based and/or tiered web and mobile applications.
  • Experience developing secure code and Azure infrastructure, meeting security standards and willing to participate in financial systems security practices using tools such as: Cloud Defender, Checkmarx. 
  • 8+ years experience writing software in any modern software language such as C# .NET, Java
  • 8+ years experience creating automated deployments with tools such as Azure DevOps Pipelines, Ansible, Jenkins or other scripting languages to manage infrastructure, software build and deployment in a continuous integration (CI) / continuous delivery (CD) environment 
  • 8+ years experience writing scripts in PowerShell or Python/Bash to automate system operations as runbooks for Windows and Linux environments.
  • 8+ years experience implementing production performance, availability, and scalability monitoring and alerting best practices using a tool such as New Relic, Dynatrace, DataDog or AppDynamics 
  • 8+ years experience as a global admin of Azure including cloud cost management
  • 8+ years of experience supporting public client facing revenue generating systems
  • Strong DevOps focus and experience building and deploying Infrastructure as Code with Terraform or similar technology
  • Experiencing monitoring and preventing issues with databases and database queries (SQL, Cosmos) using tools like Solarwinds Database Performance Analyzer, Idera SQL Diagnostic Manager, or Redgate SQL Monitor
  • Experience planning, coordinating, developing and executing all stages of test scripts 
  • Experience securing Windows or Linux systems in 24x7 production environment 
  • Experience with containerization and managing Kubernetes clusters 
  • Experience with common networking, firewall and load balancing protocols
  • BS in Computer Science or equivalent work experience.

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected]. #BI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • TerraformFrameworks
    • DynamoDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • SAP HANADatabases
    • SnowflakeDatabases
    • TeradataDatabases
    • Microsoft AzureServices
    • New RelicServices
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the heart of downtown Chicago’s financial district, we are steps from all Metra stations, good eats and entertainment.

An Insider's view of DFIN

How would you describe the company’s work-life balance?

The company culture that I love the most about Donnelley is the flexibility and work-life balance. Working in this role with my peers, my leadership team, and within my own team — everyone understands that you have other things to take care of outside of your work.

Aravinda

VP, IT Infrastructure & Operations

How do you collaborate with other teams in the company?

The new employee is paired up with one or two team members to accomplish their first set of tasks and collaboration is encouraged every step of the way. We have other meetings on a cadence and will break into smaller groups when it feels right. For local employees who thrive on face-to-face collaboration, we try to meet in-person when possible.

Gary

Engineering Manager

What makes someone successful on your team?

Active and honest listening – Contrary to the stereotypical, extroverted sales rep, some of my most effective and insightful client interactions are when I do the least amount of talking, and the most active listening. Client insight is exponentially easier to excavate when you stop “pitching” – and start listening.

Carey

Senior Sales Representative

What is your vision for the company?

Our business plan reflects the change in products DFIN is selling today versus what we sell in five years. DFIN today is a company that offers a lot of professional services that we added software to, but the goal is to become a SaaS company that has services to support it.

Stephen

SVP, Global Head of Engineering

What are DFIN Perks + Benefits

DFIN Benefits Overview

The world continues to change in ways we never expected, but there is one constant: your safety and well-being is a top priority, and DFIN has you covered with our benefits.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
We value a work / life balance at DFIN.
Remote work program
We have partial and fully remote opportunities at DFIN.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Unlimited PTO structure to support Wellness.
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Family Medical Leave granted under the Family and Medical Leave Act (FMLA).
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Employee parking available
Fitness stipend
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Apprenticeship programs

Additional Perks + Benefits

DFIN has implemented a Employee Stock Purchase Program.

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