Description
Our Platform Services Department lies at the heart of what we do. From effectively demonstrating product features and understanding client pain points in the pre-sales phase, to completing solution implementation, this swift and decisive team strives to create a seamless experience for Bectran's clients. You will be working on important aspects of SaaS Product Implementation, Product Management & Strategy and Technical/Business Support.
What You Will Do:
- Assist or lead ongoing customer implementations for Bectran platform.
- Assist in product growth by analyzing customer requirements and designing features/workflows.
- Prioritizing product roadmaps based on customer priorities and development lifecycles.
- Conduct product demos for prospective clients through online conferencing tools.
- Assist in customer support for existing customers, through phone, email or support tickets.
Requirements
What You Need to Be Successful:
- Bachelor's degree.
- 1-3 years of experience in a technical or business client-facing role (Preferred not required).
- Passion for application and product design.
- Affinity for understanding and explaining new software features.
- Track record of building lasting relationships with clients.
- Excellent communication skills.
Who We Are:
Since its inception in 2010, Bectran has pioneered cost-effective credit management and accounts receivable automation solutions for all sizes of organizations. Bectran's SaaS solutions - credit, collections and accounts receivable - provide seamless user experiences across various industries and empower users with robust credit evaluation services, providing more oversight, control and efficiency to companies of all sizes.
Our dedication to improving the efficiency of the order-to-cash cycle has helped companies cut down the time to process and approve credit by over 90% while significantly lowering the risk of default. We are committed to helping businesses make the transition to powerful SaaS technology solutions that save you time and money.
What You'll Love About Bectran:
- Developing strategic industry knowledge and driving your own success.
- Working with Fortune 500 companies to solve major industry problems.
- 100% company covered medical, dental and vision insurance.
- PTO and paid holidays.
- Company paid wellness and fitness programs.
- Relaxed, casual dress code.
As Bectran continues its rapid growth in the Fintech industry, we are seeking highly-talented and passionate individuals to join our dynamic Platform Services team. If you're ready to be inspired, solve complex problems, unleash your talent and grow professionally, we want to hear from you!
What the Team is Saying
What We Do
Bectran, is the premier SaaS platform for B2B Finance Departments, akin to CRM for Sales. Trusted by organizations, from SMEs to Fortune 500 companies, we streamline credit processing by over 95%, reducing credit defaults and collection costs. Many businesses rely on Bectran for efficient credit, accounts receivable and collections management, achieving up to 90% cost savings and risk optimization. With rapid onboarding, our platform is hailed by credit professionals as the future of finance management. For a closer look at how Bectran can transform your financial operations, visit Bectran.com.
Why Work With Us
Bectran is a tight-knit community of individuals who value innovation, ingenuity and integrity. Not only have we created the industry-leading B2B credit management SaaS platform, but we’ve managed to have fun while doing it.
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