Ad Product Delivery Manager at

| Chicago
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The Ad Product Delivery team is responsible for operational execution and management of ad products and frontline support of ad technology systems. The Ad Product Delivery Manager is an operational lead for specific ad products and/or systems.

The ideal candidate for this role will be a motivated individual who can effectively collaborate with stakeholder teams to deliver solutions and processes that ensure smooth execution of ad campaigns and support the value of ad products.

Key responsibilities:

  • Guide ad product and systems improvements through collaboration with stakeholder teams
  • Document enhancements and opportunities for improved workflow
  • Work with ad product team to understand future product releases and changes, provide functional feedback and best practice guidance on existing products, and manage escalation of issues related to specific products
  • Work collaboratively with all stakeholder teams including Product, Ad Trafficking, Campaign Management, Sales Planning, Sales, and Client Success to ensure the proper set-up and functional operation of the ad products and systems required to execute ad campaigns across the product suite
  • Serve as the functional lead responsible for execution and management of specific ad products and ad technology systems
  • Act as escalation point for ad-related defect diagnosis, tracking, communication, and fix validation (UAT)
  • Oversee ad product readiness, new product deployment, ad product definition, and new product ideation for specific ad products or systems
  • Ensure Revenue Operations and supporting teams can activate, optimize, and report across assigned ad products within the portfolio
  • Set up processes with other Revenue Operations teams to ensure communication is effective and best practices are consistently applied
  • Interact directly with Client Success, Campaign Management, Ad Trafficking, and Yield as necessary to gather feedback and communicate upcoming product releases, changes or production issues
  • Perform other duties assigned by manager


  • Bachelor’s degree, preferably in a quantitative discipline (e.g., business, marketing, economics, engineering, statistics, computer science, mathematics, etc.), or equivalent business experience
  • Minimum of two years of experience in an ad technology or ad operations role with a deep knowledge of third-party ad campaigns and programmatic implementations
  • Expertise with industry standard ad stack components (publisher experience preferred), specifically DoubleClick, Ad Exchange, Ad-Juster, and third-party ad tags
  • Excellent communication skills across a broad range of technical and non-technical stakeholders
  • Strong critical-thinking skillset
  • Knowledge of HTML, CSS, JavaScript, JSON, and Boolean expressions is a plus
  • Ability to self-manage, juggle multiple priorities, and pay strong attention to details
  • Exposure to Agile product lifecycle and go-to-market processes
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