OCC
We clear and settle trades for the options industry.
Chicago, IL
Hybrid

Associate Principal, Technical Product Owner - Marketing Technology

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Summary:

The IT Delivery Lead is a critical function responsible for product delivery in the software lifecycle process. This role is responsible for ensuring that requested enhancements and updates to technology systems meet business, compliance and security requirements. The Delivery Lead is responsible to ensure the completion of security analysis, compliance review and documentation, technical design, development configuration and testing of system changes, either individually or in collaboration with business and technical partners. 

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Proven leadership to drive cross functional teams to a consensus and manage groups without direct authority
  • Establish shared vision across the company by building consensus on priorities leading to product execution
  • Demonstrated leadership in identifying and facilitating resolution of issues relative to agile change management, technical implementation and vendor relationship management
  • Provides effective and clear status updates to the business and IT management
  • Initiates and facilitates conversations between the business and technology teams to identify and refine scope, confirm acceptance criteria, and approve proposed technical solutions
  • Manage sprint backlogs through collaboration with stakeholders
  • Manage product roadmap(s) by working with stakeholders to prioritize features and identify dependencies
  • Drive product development with a team of business users, technology, creative and UX, and analytics team members to ideate, build, test and launch new features
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
  • Collaborate with stakeholders to create documentation to support compliance, security and technology requirements
  • Collaborate with stakeholders to create documentation to support software change management including user stories, use cases and feature specifications to detail how products and product features should be built
  • Create and maintain change management documentation for updates and releases to the production environment
  • Ownership, setup and regular review of Google Analytics and Google Tag Manager with associated websites
  • Kanban and Scrum board management in agile project management
  • Vendor relationship manager responsible for third party risk and security reviews, invoice and account management
  • Provide leadership, share knowledge, mentor team members, and provide coaching as needed
  • Stay current on emerging technology trends
  • Define and analyze metrics that inform the success of products
  • Participate in the "Lessons Learned"/Retrospective process to provide information to help OCC improve practices, methodologies, tools, technologies, and programming languages
  • Make updates to websites using content management system (CMS) and/or Sharepoint and provide training to business partners on how to update websites using CMS tools
  • Participate on various technical focus groups for various initiatives and provide input and feedback to management
  • Complies with, and takes the initiative to contribute and optimize Policies, Procedures and Job Aids
  • Performs other duties as assigned

Supervisory Responsibilities:N/A

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience in a regulated business and/or technical environment with an established compliance and security posture
  • Must have hands on experience with Google Analytics and Google Tag Manager
  • Must have hands on experience with email software platform(s)
  • Demonstrated experience with Confluence and Jira
  • Demonstrated knowledge and experience with Agile methodologies for software lifecycle management
  • Preferred experience in the following technologies: Sharepoint, Kentico, Salesforce, Pardot, and Sendgrid
  • Preferred experience with Content Management Systems (CMS) and Learning Management Systems (LMS)
  • A creative, technical expert who possesses business acumen to help create innovative and modern products for our users
  • Seamlessly collaborates with technology, creative and UX, analytics and business teams to drive a robust product management process from discovery to development to launch
  • Experience in technology improvement, road mapping and product development
  • A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy
  • Strong presentation and communication skills
  • Strong analytical skills with an interest in developing innovative solutions
  • Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel
  • Self-managed and motivated; organized and detail-oriented
  • Understand web development standard practices and processes
  • Ability to follow through with tasks to their completion
  • Readiness to learn new technologies and analytical tools

Technical Skills:

Google Analytics

Google Tag Manager

Education and/or Experience:

  • Bachelor’s degree in Computer Science, Information Systems, Marketing, Business or equivalent combination of education and work experience
  • 5-7 years working in role as Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach
  • 5-7 years working as a business or system analyst (BA/SA)

Certificates or Licenses:

  • Product Owner or Scrum Master Certification
  • Project Management Institute (PMI) certifications (PMI-PMP or PMI-ACP) preferred
  • Google Analytics and Google Tag Manager

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What are OCC Perks + Benefits

OCC Benefits Overview

Educational Assistance and Student Debt Forgiveness, 12-week paid parental leave, BYOD program with technology stipend up to $2,000 every three years, $35 per month pay to offset costs of mobile data plans. Open offices, online health coaching.

Culture
Volunteer in local community
Each year, OCC employees select a locally-based charitable organization for each of our three offices (Chicago, Dallas and Washington, D.C.). We offer multiple opportunities to get involved.
Partners with nonprofits
OCC Partners with local organizations in Dallas, Chicago and DC to raise funds and support their missions. Employees select the charity and are eligible for up to 8 hours of paid time to volunteer.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
OCC provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
2 days per week work from home program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
HSA or FSA accounts available for those enrolled in medical plans.
Life insurance
Wellness programs
Includes back-up child or elder care along with other wellness programs.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
OCC provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 12% of an employee's annual gross pay.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
12-week paid parental leave
Vacation & Time Off Benefits
Generous PTO
OCC employees receive between 22 and 32 days per year of paid time off based on years of service.
Paid volunteer time
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 10 years of working at the company.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
OCC Offers pre-tax commuter benefits for employees in Chicago and Washington, D.C.
Company-sponsored happy hours
Relocation assistance
OCC offers relocation assistance which varies based on the position level and location.
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
OCC offers employees professional development opportunities including onsite training courses and the ability to attend job related certification courses, conferences and seminars.
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $10000.
Lunch and learns
OCC hosts leadership lunches on a regular basis so you can learn about your colleagues and their unique backgrounds.
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Employees are strongly encouraged to stay current in relevant technologies and supports certification programs.

Additional Perks + Benefits

We were recently recognized as one of LinkedIn's Top Company in Financial Services! Take a look at our blog post here: https://www.theocc.com/newsroom/press-releases/2022/06-23-linkedin-list…

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