Associate Product Manager at Fusion Risk Management

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The Role

The Product Management Team at Fusion is responsible for the on-going innovation and enhancement of our flagship product, The Fusion Framework, and related products.

We are looking for talented and passionate professionals to join our team as Associate Product Managers. This role involves a blend of business and technical responsibilities that support the following product life-cycle activities: research, planning, development, release, internal training, customer adoption and ongoing support and upgrades.

This role is highly cross-functional working with product management, product marketing, sales, executives, implementation services, and, most importantly, our engineering team. In addition to day-to-day activities that support the product release cycle, the role also supports initiatives related to marketing, internal training campaigns, and sales enablement.

This role is an exceptional opportunity for someone seeking to advance their career in product management balancing technical and business skills in a fast-growing company.

Responsibilities

  • Orchestrate Product Development processes using Agile software development methodologies
  • Help develop and communicate strategic vision for your product
  • Develop a deep understanding of user profiles and client needs to design technical solutions to business problems
  • Become an expert in your product area and use that expertise to support sales and other team members
  • Develop knowledge in all areas of the Fusion Framework System and related products and how they enable client organizations to build resiliency
  • Develop expertise in the Salesforce.com Lightning Platform declarative ("point-and-click") development tools (authoring code is not required)
  • Work toward completion of Salesforce.com "App Builder" certification within 12-18 months of hire(http://certification.salesforce.com/appbuilder)
  • Develop a working knowledge of common practices and terminology in operational resilience, business continuity, disaster recovery and risk management industries
  • Create and manage Knowledge Base content, such as feature articles, demo videos, how-to and tip sheets
  • Support product/feature pilot and beta projects with customers
  • Research and support customer trouble ticket escalation, as needed
  • Research and create best practice guides for product feature implementation
  • Support internal product training and awareness campaigns
  • Gather and organize product feedback and groom enhancement/feature request backlog
  • Take ownership of new product features and enhancements by creating use cases, user stories, functional requirements, and collaborating with application engineers throughout the product development cycle
  • Perform business and technical research on complimentary products, markets, and technologies, as needed

Knowledge, Skills, and Abilities

  • Bachelor's degree in Information Systems, Computer Science or related discipline
  • 1-3 years of relevant professional experience (product management role, technical support or product specialist in B2B or enterprise software company)
  • Tech Savvy and Technologically Curious. You enjoy playing with and learning new platforms and environments
  • Strong quantitative skills
  • Ability to influence others and evangelize your ideas, especially in situations when you may not formal authority
  • Agile Methodology certification a plus
  • Salesforce.com or Lightning experience or certification is highly desired but not required
  • Working knowledge of the following concepts: relational databases, agile development, security/access control, and cloud computing
  • Familiarity with API-based integration patterns and considerations
  • Strong writing skills, ability to create technical product documentation and instructional materials
  • Strong communication skills and experience communicating between business and technical teams
  • Ability to be a self-starter; demonstrating the ability to work independently and collaborate with multiple teams
  •  Passionate about working in a small team and fast-moving entrepreneurial environment

Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ApexLanguages
    • D3JSLibraries
    • ReactLibraries
    • Google AnalyticsAnalytics
    • PardotAnalytics
    • TrelloManagement
    • SalesforceManagement
    • SalesforceCRM

Location

You can't beat the location! Our building is connected to Oglivie Station and is across the street from the Madison St. exit of Union Station.

An Insider's view of Fusion Risk Management

How would you describe the company’s work-life balance?

Fusion puts its employees and their wellness at the forefront by providing several ways to help maintain a great work-life balance. My personal favorites have to be the flexible work schedule and Summer Fridays. With initiatives like Fusion Cares, I also have the option to spend up to 12 hours of work time giving back to the the community.

Riddhi

Sr. Solution Architect

What does your typical day look like?

My days involve collaborating with multiple teams on a variety of activities. One minute I will be designing features with our engineers, the next I might be developing our product roadmap with product management or advising our customers and implementation teams on using our platform. Every day brings new challenges and rewarding opportunities.

Alex

Technical Architect

How does the company support your career growth?

Fusion provided me with multiple opportunities to learn and cultivate new skills and continues to support my growth at a professional and personal level. Fusion offers a fun, dynamic environment, that has allowed me to explore challenging assignments to expand my skill set and play a pivotal role for the rapid growth of the company.

Ramya

Director of Technology Evangelism

How do you empower your team to be more creative?

Collaboration and team brainstorming sessions are key when it comes to empowering creativity. Open and transparent lines of communication with your teams provides them with the flexibility to share ideas and gather feedback on their projects. Lastly, always celebrate the wins, even if they are small.

Shannon

Vice President, Marketing

What’s the vibe like in the office?

Family-oriented. We take care of each other as family and truly show it on a daily. Your interests are our interests. There's always something to connect us.

Crystal

Project Manager

What are Fusion Risk Management Perks + Benefits

Fusion Risk Management Benefits Overview

In addition to the basics such as medical, dental, and vision insurance; FSA and HSA options; commuter benefits; and 401K matching with no vesting period, we also offer monthly partial cell phone reimbursements, a wellness program, and fitness subsidies, paid volunteer time, parental leave, and more! We also offer flexible scheduling and the ability to work remotely.

Our cultural and professional development groups are employee-led, voluntary workplace networks that help foster a culture of community, including three Employee resources groups (Black/African-American; LGBTQ+; and Women), a volunteer committee, and our social activities squad. Even while working remotely, we have maintained fostering connections through virtual events such as lunch n’ learns, happy hours, and live concerts.

We have given special options and offerings during the COVID-19 pandemic in 2020 including extra paid time off, educational resources for all employees, and parental subsidies.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Fusion's social committee, which plans employee events, and Fusion Cares, which organizes community-focused give-back events, are just two ways employees can contribute to building Fusion's culture.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity Employee Resource Groups
Our Employee Resource Groups are voluntary workplace networks that are employee-led. They foster a diverse, inclusive workplace aligned with the organization's mission and values.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
We offer home office stipends for necessary office supplies in order to promote a more efficient at home workspace.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
We allow our employees to participate in tours of duty within other parts of the organization to build their skills
Promote from within
Paid industry certifications

Additional Perks + Benefits

We seek to foster a supportive and nurturing environment and are proud of our collaborative, open culture! As a fast-growing company, we are dedicated to growing with our employees and adapting to the evolving workplace.

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