Join a fast-paced, innovative, data-driven startup named 2021 Best Tech Startups In Chicago, that is changing the Supply Chain industry through real time tracking and end-to-end visibility.

As an Associate Product Manager with FourKites, you will drive existing product areas and help develop new ones based on the big-picture vision. Proactively support international expansion by digging deep on customer needs from varying geographies. This role will work with a small team charged with growing parts of our core product portfolio or new adjacent ideas using experimentation, product sense and top-notch cross-functional stakeholder management. You will also help us in growing the uptake of our products and services organically through experimentation best practices.

This is the perfect role for someone who is passionate about customer-focused experiences, has a strong product sense, and driven by business outcomes. 

• Develop a deep understanding of our customer segments and advocate relentlessly for the best product user experience on their behalf through market research, experimentation, user testing, and data analysis

• Define and evangelize your vision for in-product engagement growth across the organization

• Build the engagement growth roadmap that drives customer success and work closely with a variety of stakeholders and cross-functional teams to execute the roadmap by planning and prioritizing objectively

• Identify key drivers of engagement growth to increase activation, expansion, and retention and drive execution through iterative testing and learning

• Set your engineering team for success by collaborating closely with them in sprint activities, providing them with relevant user stories, and guiding them in the estimation

• Clearly present your findings and recommendations from experiments to executives and key stakeholders

Qualifications:  

• 3+ years of experience in product management within a high-paced, agile SaaS environment

• 3+ years of experience working in/with the maritime shipping industry

• Solid understanding of customer lifecycle and ability to build creative user experience

• You have strong analytical skills. You understand cohort analysis, segmentation and know how to derive insights from large amounts of data

• Willingness to present and defend your ideas to executives and key stakeholders

About the team: 

Our Global Product team is passionate, innovative and collaborative. We work across geographically distributed cities on multiple continents to collaboratively deliver industry disrupting solutions, offering Fortune 1000 customers real-time visibility, predictive intelligence, advanced analytics, and many more exciting products to power their transportation world.

About you:

• You enjoy discovering and validating market problems by interacting closely with customers, prospects, sales and other internal stakeholders

• You thrive in fast-paced environments and are comfortable with ambiguity and lack of structure and have experience bringing new structure to the chaos

• You are entrepreneurial - you make things happen and proactively step up when you recognize an opportunity

• You enjoy executing on both a strategic and tactical level, with the ability to develop well-defined business and operational plans to achieve desired objectives

• You are an innovator at heart and will thrive in pushing the boundaries for how FourKites can leverage data insights for our product

• You collaborate continually with engineering, sales, operations, PMO, and UX leads to set up your teams for success in executing

Named one of Forbes’ Next Billion-Dollar Startups, FourKites is on a mission to transform the world’s supply chains with the most powerful technology on the planet. With a customer base that includes 18 of the top-20 food and beverage companies and nine of the top-10 CPG companies, the company combines the largest network of real-time logistics data with machine learning to help its customers lower costs, improve on-time performance and strengthen end-customer relationships. We are a customer-obsessed organization, wholeheartedly committed to helping our customers succeed and drive long-term value. 

The empathy we exhibit with our customers applies internally, as well. At FourKites, a positive work culture is a priority, and team members benefit from structured employee development plans, mentorship and training programs, quarterly review and promotions processes, affinity group memberships and competitive benefits packages. Click here to learn more about our team and our corporate values.

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