Associate Product Owner

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Rocket Travel is looking for an Associate Product Owner to join our growing Product team. In this role, you will be focused on leading a portion of our product portfolio.

This role is a hands-on position on a high-performing team, with many opportunities to grow, take ownership, and leave your mark on our products.

Rocket Travel is a place where you:

  • Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
  • Embody curiosity, community, and accountability. We live and build products by these values every day. 
  • Own decisions and take action that can be implemented in a matter of days (or hours).
  • Get inspired and encouraged to vacation faster, with an annual vacation stipend.
  • Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
    • Total Compensation is based on experience - Salary: $80k - $100k, Bonus: 15% - 20%
  • Can have a flexible work schedule. We have an amazing office in the Chicago West Loop, which this position is based in. We have a hybrid team and a flexible work environment.
  • Share your passion for travel with equally adventurous teammates. 
  • Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and Rocket itself is already seeing travel demand surpass pre-pandemic levels

As an Associate Product Owner at Rocket Travel, you will: 

  • Be accountable for your area of our product portfolio, taking ownership of a set of business, customer, and quality goals
  • Work with engineering to understand timelines, dependencies, and tradeoffs
  • Work with designers to create lovable customer-centric experiences
  • Create and maintain product dashboards to track performance and trends of KPIs, providing rigorous insights into user behavior
  • Receive mentorship from senior product leaders and other senior members of the team
  • Work with stakeholders within the company collaboratively to communicate and finalize decisions
  • Create your own path at a fast growing company

About you:

  • You are customer and people-focused, optimizing the product from user insights, customer engagement, and both quantitative and qualitative data
  • You are data-driven, able to ask the right questions and resourcefully find the answer 
  • You are technically empathetic, having some experience in working with technical topics
  • You are a fast study, willing to learn the ins and outs of product management on the fly while building trust and relationships with your teammates
  • You are familiar with product development or a related field, even better if you have experience in travel, software, and/or growth stage organizations

About Rocket Travel

Rocket Travel partners with companies around the world to make travel even more rewarding. Our customers can earn and redeem miles, points, and gift cards, or save big with exclusive discounts, for booking travel accommodations around the world, from global favorite brands to boutique bed and breakfasts. We also help our partners curate vacation excursion planning and car rental services, with a completely branded experience from the first search to check-out from their stay.

We attract customers from every corner of the globe with a user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. We have offices in Chicago, NYC, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu, as well as colleagues working remotely across four continents. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms. 

We began in 2013 as a start-up, were acquired by Bookings Holdings two quick years later, and we've been growing rapidly ever since. Rocket Travel is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams. 

Rocket Travel creates B2C and B2B2C travel solutions, and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. 

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.

At Rocket Travel, we’re building a diverse team that values accountability, curiosity, and community. If you share these values and are interested in joining us, we’d love to talk with you even if you don’t meet 100% of the requirements listed here. We don’t expect anyone to have all the answers, as long as they’re willing to learn and grow with us. Diversity, equity and inclusion are Rocket Travel priorities, and we are looking for candidates who will contribute positively to the company's mission to be an inclusive environment. Rocketmiles has multiple employee resource groups, including a diversity and inclusion committee, and has committed to DEI goals in hiring, employee retention, and the overall demographics of the organization. DEI is an important element of our values and we conduct ongoing and regular training for our teammates in an effort to foster collaboration, improve morale, and support one another.


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Technology we use

  • Engineering
  • Product
  • People Operations
    • Apache GroovyLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • TerraformLanguages
    • ReactLibraries
    • Spring BootFrameworks
    • GrailsFrameworks
    • JenkinsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Snowplow AnalyticsAnalytics
    • FigmaDesign
    • SketchDesign
    • JIRAManagement
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • Greenhouse Collaboration
    • Workday Collaboration

Location

A former industrial zone, now a hip dining and nightlife hotspot. Rocket Travel is located right at the heart of Fulton Market easy access by the L.

An Insider's view of Rocket Travel

What are some social events your company does?

Every year, Rocket Travel puts on an annual company retreat. Last year, we went to Scottsdale, AZ where we got to spend time with our co-workers from all across the Globe! One of my favorite memories was participating in a team building event where we got to build dog houses and donate them to military families in need.

Emma

Senior Recruiter

What does your typical day look like?

In the morning, I set time aside to drink coffee & plan my day. Our team does a daily sync to discuss goals & where we need support. The majority of my time is spent creating and updating email journeys for our partners as well as for Rocket. I enjoy brainstorming creative ideas for future campaigns & ways to engage with our audiences!

Ebony

Email Marketing Associate

How does the company support your career growth?

Something that has marked my career path has been the ability to learn from such talented & empathetic women at different levels - my managers, team, and colleagues. They are all so passionate about what they do that it is contagious! Most recently, Rocket has supported the most significant change I've ever imagined; relocating across the globe.

Andrea

Director of Strategic Partnerships (APAC/MEA)

How do you make yourself accessible to the rest of the team?

Everything from virtual hangouts to wellness check-ins have worked well, but don't necessarily replace the innovation and collaboration from "random office chats." Making it a habit to hop on a videocall or chat conversation with someone you haven't spoken to in a while can help alleviate some of that pain.

Simon

Chief Product Officer

How does your team reward individual success?

Rocket regularly refines our people processes to ensure team members have opportunities to be recognized for their contributions & build a fulfilling career here. We provide transparency around career paths and compensation. We also facilitate a performance management process, which incorporates 360 feedback, to promote professional growth!

Amy

VP of People Operations

What are Rocket Travel Perks + Benefits

Culture
Partners with nonprofits
Rocket Travel offers a charity match credit after 1 year of service to donate to your favorite non-profit of choice
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Vacation credits • Flexible work schedules • Competitive salary and bonus structure • Monthly cell-phone stipend • Stocked kitchen, keg and fridge • Work with intrinsically motivated folks with a track record for building new businesses from scratch • Frequent professional development opportunities, happy hours, live-band karaoke, Smash Brothers competitions, and ping-pong tournaments.

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