Business Operations (BizOps) – Associate Product Manager
Why OppLoans?
- OppLoans is a socially responsible, profitable FinTech company that has grown 2000% over the last 3 years, and is backed by a global investment firm with $112 billion AUM.
- Recent accolades include being named one of the fastest-growing companies in the USA by Inc. Magazine’s list of 500, 3rd fastest-growing startup by Built In Chicago, and 6th best company to work for by Glassdoor.
- Customers love our product! We have been widely recognized as having the best customer experience in the industry. See what our borrowers are saying on Google and the BBB!
- Employees love working here. We have an entrepreneurial and dynamic startup culture that also cares for our employees. Check out our Glassdoor reviews!
Responsibilities:
- BizOps is the intersection of Business, Product, and Operations. This cross-functional, highly visible role will be the central hub to key stakeholders across various functions such as Technology, Marketing, Analytics, Credit, and Legal.
- Conceptualize, design, test, and launch high-impact initiatives that move the business forward.
- Iterate and improve on current features/functionalities to maximize conversion, reduce inefficiencies, and improve customer experience.
- Shape, strategize, and execute on priorities in the Product roadmap. Work closely with Tech and lead cross-functional teams to execute on these priorities.
- Optimize end-to-end UI/UX flow and perform ongoing data-based A/B testing to continuously optimize the conversion funnel.
- Manage key Product metrics. Perform analyses based on both structured and unstructured data, provide recommendations, and execute initiatives that create value for the business.
- Identify, design, and implement operational process improvements.
- Perform deep market segmentation and data-oriented research to understand competitive landscape and uncover future opportunities.
- Source and diligence innovative technology vendors that expand our Product toolkit.
- Mentor junior team members and help build out Product team.
Ideal candidate:
- At least 2 years of work experience, including experience working in a Product, UI/UX, Software Engineering, or similar role. Experience within the financial services industry is a plus.
- Must have demonstrated quantifiable, high-impact achievements in previous roles.
- End-to-end Product experience in requirements gathering, working with developers, use case testing, and implementing tech solutions.
- Experience with UI/UX particularly in design, wireframes, functionality, use cases, mobile vs. desktop considerations, etc.
- High degree of proficiency working with data. Familiar with SQL, Periscope, Tableau, and other similar tools.
- Coding and scripting experience, particularly with web technologies.
- Experience in designing, launching, and scaling mobile apps.
- Results-driven, goal-oriented mindset with high intent on delivering impactful eventualities. Keen focus on execution.
- All-around “athlete” who is intellectually curious, highly analytical, and purposefully strategic.
- Ability to multi-task, execute quickly, and get things done.
- Ability to tackle ambiguous and complicated problems, and create rigorous solution methodologies.
- Resourceful, tactful, and motivational influencer who collaborates actively to get things done
- Organized, meticulous, and detail-obsessed individual.
- Strong verbal and written communication skills, especially in conveying analytical findings with key stakeholders.
- Bachelor's degree in a related field
- Chicago candidates preferred
Competitive salary and benefits package including:
- Fully stocked kitchen with healthy snacks & drinks available.
- Subsidized daily lunches.
- CTA & Metra benefit program.
- Free gym membership.
- Free shuttle passes to Metra stations.
- Casual dress policy.
- Discounted Divvy memberships.
- 401(k) match program.
- Free OppLoans apparel.
- Competitive salary and benefits package.
- Fun, fast-paced work environment.
- Employee and peer recognition program.
- Dynamic start-up culture and environment.
- Ability to make an immediate impact in a growth stage company.
- Flexible paid vacation policy.
- Free health benefit options.
- Intramural sports leagues.
- Weekly office events (happy hours, massages, game nights, private yoga sessions, catered breakfasts, etc.).
- Convenient downtown Chicago office located in the heart of the city.
- Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access.
- Equal opportunity employer.