We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.

The Opportunity

At Hyatt, we’re working to Advance Care through data-driven decisions and automation. This mission serves as the foundation for every decision as we create the future of travel. We can’t do that without the best talent – talent that is innovative, curious, and driven to create exceptional experiences for our guests, customers, owners and colleagues.  

Hyatt seeks a motivated and prolific Data Product Manager who is passionate about data to help us build out the next generation of data products, algorithms and applications. The Data Product Manager is responsible for defining data product vision(s) and guiding the creation of world-class data products democratizing access, accelerating algorithmically powered processes, and fostering data-driven decision making across the company.

In this role you’ll define and guide the development of business-critical, scalable and robust data solutions, and intuitive and trustworthy data products that power data discovery, self-serve analytics, operational processes and drive business innovation. This position will guide data product research, facilitate product strategies, design solutions, and guide Hyatt’s agile development and product roll-out processes.

You will be part of a global data community and you will work in cross-functional and agile project teams alongside Data Engineers, Data Stewards, Data Scientists, Machine Learning Engineers, other Application Product Managers, and executives to improve the experience of guests and colleagues worldwide.

Who We Are
Hyatt is proud to have a culture where coworkers become friends and family. Since 1957, our focus on care for our employees and our guests has served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 950 hotel, all-inclusive, and wellness resort properties in 67 countries across six continents.

As we continue to grow – even during the most challenging and uncertain times – we never lose sight of what’s most important: People.

Why now?
We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of global business underpinned our growth for years. With Covid-19, much travel has ceased - but the passion for travel remains. Now that vaccines have been introduced, one of the things people look forward to most is traveling. Hyatt is at the epicenter of the return to travel - and we are looking for passionate changemakers to be a part of our journey. When you join Hyatt, you will join a world of possibility. How We Care for Our People
Wellbeing is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on employees is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last seven years, ranking No. 16 in 2021.

We’re proud to offer exceptional benefits which may include:

Complimentary and discounted stays at Hyatt hotels around the world

A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, on-site rest and relaxation, meditation lounges and flexible schedules

Our Commitment to Diversity, Equity and Inclusion
Hyatt has made significant strides toward building a diverse, equitable and inclusive culture. With more than 127,000 colleagues across 67 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests. Who You Are
We care about your qualifications, but we care more about your qualities when you join the Hyatt family. As our ideal candidate, you understand the power and purpose of our Culture of Care and share our core values of Respect, Integrity, Humility, Empathy, Creativity and Fun. Our colleagues embody our purpose of caring for people, including each other, our guests, and ultimately our owners. This commitment to genuine service and care is what differentiates us and drives guest preference. 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The Role

Data Product Requirements, Roadmaps and Delivery: Support or drive the prioritization, scope business requirements and schedule of data and algorithmic product activities for select products by working closely with business, analysts, stewards, architects, scientists and engineering leads. These activities include new data product development, product enhancements and on-going support.

Data Quality: Ensure data quality definition, monitoring, alerts and recourse is built into roadmap plans and engineering requirements of each data or algorithmic initiative/product.

Data Governance: Ensure new product or algorithmic requirements are in compliance with Hyatt policies and/or corresponding contracts before being passed to engineers.

Process Improvement: Continually improve processes by collecting and acting upon customer and end-user data and algorithmic product feedback, including but not limited to existing product support ticket process and SLAs.

Modernization: Gain an intimate understanding of the current methods of building and delivering data pipelines into Hyatt’s Data Platforms and define how this should work in the future.

Communication: Develop communications tools, including product collateral, presentations, competitive analysis, videos and articles to ensure optimal knowledge usage of products that leverage data and algorithmic products.

Cultivate and manage relationships with technology and integration partners who rely on data and algorithm products for their end-solutions.

Demonstrate a commitment to Hyatt core values.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The ideal candidate demonstrates a commitment to Hyatt core values: respect, integrity, humility, empathy, creativity, and fun.

Passionate about data, product management, data analytics and data science. An advocate for making their power accessible to anyone. You're a champion of a data-driven and customer-focused culture.

A Master's Degree in Business, Design, Finance, Computer Science, Data Architecture, or related field is a plus but not required.

3+ years of hands-on experience leveraging or managing data products to drive business value and a record of successfully supporting the management, build or launch of enterprise or consumer software, applications or business intelligence tools. Experience with B2B and B2C analytical software is highly desirable but not required.

You have experience in guiding the strategy of a product and the underlying data within to ensure it collectively achieves business objectives.

You have experience defining product roadmaps, and gathering, translating and prioritizing internal stakeholder requirements

You have excellent organization, communication and presentation skills. You are comfortable presenting the product and its technical capabilities to application and engineering teams, executives, business users, scientists and analysts.

Experience with SQL and working in a cloud data warehouse / BI project environment is a plus.

Proven ability to influence and work with cross-functional teams. Significant skill required to work effectively across internal functional areas in situations where clear parameters may not exist

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

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Research shows that while men apply to jobs if they meet just 60 percent of the criteria, women, people of color and others who belong to historically-excluded groups tend to apply if they check every box. Unsure, you check every box, but feeling inspired to enhance our team?  Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.