Caterpillar
Cat Digital uses digital technologies to help Caterpillar Inc. customers build a better world.
Chicago, IL
Remote

Digital Product Manager, Cat Digital at Caterpillar

| Chicago | Remote
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Career Area:
Digital
Job Description:
The Digital Product Manager will work as a leader within of the Fleet Management Product Team focused on delivering best in class applications that maximize customer value and accelerate growth across our aftermarket business.
This role will help to define product strategies and related roadmaps and drive the execution of product backlogs across multiple development teams. The Product Manager will lead a team of Digital Product Owners responsible for defining customer solutions in the form of product requirements by managing work assignments, coordinating customer interactions, and growing customer, product, and business expertise within the team. The Product Manager collaborates with Customers, Dealers, Industry groups, Application & Platform Engineering, Data & Analytics, and Support teams to develop, manage, and execute the product backlog.
Job Related Statistics
  • Accountable for functionally independent parts of the application they serve.
  • Accountable for driving the product roadmap for multi-year, multi-million-dollar digital application development.
  • Accountable for delivering customer value and value across the Caterpillar enterprise

Job Duties/Responsibilities may include but not limited to:
  • The Product Manager is responsible for leading a team of Product Owners/Business Analysis through day-to-day workload management and issue resolution.
  • Create, maintain, and communicate the Product Roadmap and Backlog for Caterpillar's premium Fleet Management application to ensure understanding of the priorities and implementation target dates for each feature.
  • Work closely with Engineering to provide direction and remove roadblocks to ensure on time feature deliver.
  • Responsible for monthly stakeholder updates on Revenue, P&L, MAUs, Development Timelines, and product quality
  • Responsible for collaborating with Product Marketing to drive feature awareness and product adoption.
  • Act as a Product Owner for large functional areas of Caterpillar's next generation Fleet Management application. This includes:
    • Defining and communicating customer problems to solve
    • Collaboration with business partners, engineering, design, and other product team members to ideate through rapid prototyping and customer research to solve customer problems
    • Ownership of epic, feature, and design creation
    • Responsible for explaining and communicating new feature/functionality requests to engineering
    • Participation in product testing
    • Becoming the subject matter expert for the assigned areas
  • Develop a deep understanding of our customers and their business, allowing them to empathize with them and advocate on their behalf.
  • Have strong data analytics skills allowing ingestion, understanding and communication of customer behavior inside the application.
  • Develop a deep understanding of the business goals to ensure the product goals and prioritization processes align.
  • Responsible for maximizing the value of the product and the work of the Development Team
  • Owns definition of acceptance criteria for product features
  • Work closely with key stakeholders throughout the organization
  • Responsible for making decisions on release dates and content
  • Represent the customer, interfacing and engaging with the customer

Basic Qualifications:
  • Bachelor's degree preferably in computer science, information systems, marketing, communications, engineering or related field
  • 3+ years or more of experience working within digital product management
  • 6+ years of experience engaging with and driving technical teams while simultaneously managing multiple projects
  • 3+ years of experience with the Agile methodology

Top candidates will also have:
  • Previous supervisory experience
  • Experience in the Fleet/Equipment Management domain
  • Strategic thinking with the ability to understand customer needs and translate those needs into an actionable roadmap and product backlog
  • Strong accountability planning/organization, and teamwork
  • Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
  • Excellent oral and written communication skills
  • Experience working with onshore/offshore team model
  • Experience managing projects using Agile software tools such as Aha and Azure Dev Ops
  • Experience working with google analytics, excel, and Power BI
  • Demonstrated ability to empower teams
  • Strong accountability, teamwork, and interpersonal skills, and communication skills

This position has the option to be based out of either our Westminster, CO; Chicago, IL or Peoria, IL offices with flexibility for partial remote work from home when we return to office.
This employer is not currently hiring foreign national applicants for this position that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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Where we are

In the heart of Chicago's lively West Loop area, we have easy access to public transport, great bars and restaurants, and an awesome office roof deck.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
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    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • AWS (Amazon Web Services)Frameworks
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    • AWS ElasticSearchFrameworks
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    • DockerFrameworks
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    • MySQLDatabases
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    • PostgreSQLDatabases
    • DynamoDBDatabases
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    • Google AnalyticsAnalytics
    • TableauAnalytics
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    • Microsoft ProjectManagement
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What are Caterpillar Perks + Benefits

Culture
Volunteer in local community
Caterpillar Inc. participates in local volunteer activities such as the Chase Corporate Challenge
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Caterpillar

What are some social events your company does?

Whether we’re working virtually or in-person, we are always looking for ways to have fun and grow as a team. Team dinners, coffee chats, ax throwing, chess club, and virtual happy hours are just a few of the activities we do to make work more fun and connect with colleagues around the world.

Madison

Recruiter

What kinds of technical challenges do you and your team face?

It’s amazing to be able to work in an architectural framework where we can negotiate between speed to market and a solid application – software that is well-built, well-designed, well-tested. I find this negotiation both challenging and exhilarating.

MacGregor

Lead Software Engineer

How does the company support your career growth?

I’ve been with Caterpillar for 20 years now, and I’ve been lucky to work on teams that have different focuses. I’ve worked on everything from engineering applications to the latest and greatest digital technology applications.

Rakshan

Digital Product Manager

How do you empower your team to be more creative?

I believe innovative solutions require experimenting, even if not all ideas are successful. My role is to help my team understand a business challenge, promote idea exchange, and encourage exploration of different approaches in search of the solution. Throughout this, we see setbacks as part of the journey to exceptional solutions

Daniela

Analytics Manager

What projects are you most excited about?

Deep learning algorithms, popularized in the past five years, allow us to scan huge volumes of data from Caterpillar's fleet of connected engines and machines for unusual patterns. We're now able to make sophisticated predictions that wouldn’t have been possible 20 years ago.

Dan

Analytics Director

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