ABOUT US:

At ShopRunner, our mission is to help retailers thrive by sparking and deepening connections between shoppers and the brands they love.

Our millions of members receive exclusive benefits such as free 2-day shipping, free returns, 2-click checkout and special promotions across our network of 100+ retailers. Our retailers enjoy the power of cross-retailer network effects in the form of new customers and increased purchase frequency.

With people in offices in Chicago and Conshohocken, PA, we’re perpetrators of good vibes and great experiences for our customers, our merchants and each other. 

ABOUT THE ROLE:

Our Enterprise team is focused on increasing the value of ShopRunner to our retailers by launching new products and features to enhance their customer experience. Our Consumer team is focused on expanding our value to our members, and our Marketing team is focused on creating the most informed, engaged user with our tools and offering. Underlying all of this is our ShopRunner platform technology. We are seeking a Director of Product Management who is passionate about data technology platforms and can translate needs from across the organization to build and scale our data platform.

ABOUT WHAT YOU’LL DO:

• Own our growth and scale strategy for our data platform needs shared across all of our products company-wide
• Understand and articulate the demand across the organization, prioritize what’s most important and impactful to build to move our products and business forward, and set expectations on what will be done when
• Be hands on in our backlog and grooming process and optimize for cross-team efforts and dependencies
• Work closely with the rest of the product teams, our Data Science and Analytics teams, our Sales and Partner Success teams, and directly with retailers and consumers as necessary

ABOUT WHAT WE’RE LOOKING FOR: 

• Experience defining a path to build and optimizing services-level architecture to bring products to market quickly and easily
• Strong data skills: Familiarity with data storage and ETL technologies, visualization tools, data science, and data integration strategies
• Strong technical skills: Familiarity with web platform technologies, ecommerce integrations, adept with browser concepts like cookies and caching, and deploying and A/B + multivariate testing online experiences at scale
• Strong communication skills: Able to present new ideas to internal stakeholders and executives along with retail partners to promote and gain feedback on new features and ideas
• Experience building product teams, and working with analysts, designers and developers to define and launch new features
• Entrepreneurial mindset and bias toward action
• 8+ years of product management experience

We want you to bring your whole human self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.