Director of Product Management

| Chicago
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Who’s Clearcover? 
Clearcover is the smarter car insurance company. We use powerful technology to offer everyday drivers better coverage for less money. We’re proud to be one of the fastest growing startups in Chicago, and we’re currently looking to add a few more extraordinary people to our team.

What is the Director of Product Management?
We are looking for a Director of Product Management to help drive Clearcover’s continuous improvement of our customer acquisition experiences. We need someone with a practical knowledge of product activation, engagement, and retention strategies. You will work directly with product leadership and other functional leaders of the organization to drive product ideation and roadmap development. We are looking for a natural problem solver who puts the consumer front and center, can work amidst ambiguity, and be willing (and able) to roll up your sleeves to get the job done. 

This is an excellent opportunity to drive key decisions and work at the intersection of marketing, technology, underwriting, and customer experiences to build world-class insurance products. We promise this is the most fun you’ll have in your career and also the hardest thing you’ll do.

What will you do?

  • You will work with product leadership to drive product expansion, strategy, roadmap and backlog prioritization.
  • You will own KPI development for your products, including monitoring of qualitative and quantitative user feedback to help drive product decisions, improvements, and growth.  
  • You will partner with other leaders from Growth, Marketing, Underwriting, Product Design and Engineering to identify business opportunities that will improve our customer acquisition strategies to achieve a positive LTV at a desired CAC. 
  • You will drive hypothesis and data driven experimentation with the goal of improving conversion and reducing CAC across all of our channels. 
  • If/When needed, you will write user stories, facilitate grooming and planning sessions, and UAT product deliverables. 
  • You will provide hands-on leadership to Product Managers that report to you.
  • You will work with the product leadership team to build and drive a strong product culture that understands the importance of continuous improvement and learning.
  • You will report directly to the Sr. Director of Product Management.

What are our must haves?

  • You have a proven track record of building products that put the consumer front and center. You have 8+ years of experience working in product management and product strategy, with a focus on consumer-facing products (D2C and B2C). You have demonstrated a history of building game changing activation strategies that have helped to lift key company KPIs.
  • You have a depth of knowledge and experience with acquisition product experiences regardless of the consumer type and channel. You have a proven track record of building products that activate, engage and retain customers at a positive LTV. 
  • You understand data . You have a proven track record in using qualitative and quantitative data to drive and back-up product decisions. You’re fluent with defining and tracking product metrics of success.
  • You have a proven track record of driving hypothesis and data driven experimentation (A/B and multivariate testing). You have experience in managing and curating a backlog of experiment ideas that are evaluated based off of impact and supported by data. 
  • You’re a great executer. You have a proven track record of successfully leading the concept creation, discovery, and delivery of a given product and product increment. You value iteration and rapid delivery. You have an obsessive attention to detail even when having to juggle multiple projects at a time.
  • You’re hands-on and a self-starter. You’re able and have the willingness to roll up your sleeves and drive initiatives with little oversight. You have a general manager/owner mentality. 
  • You have people and team building skills. You have a proven track record of building product teams that foster and nurture a passion for building the best user experience possible. You can demonstrate a history of leading, managing, and mentoring multiple product managers. You have the ability to manage up -- leverage functional leaders and other senior leadership to help achieve goals and deliver on product roadmap. 
  • You have great communication and relationship skills. You’re able to communicate effectively, both internally and externally, and can navigate complex relationships to get the job done. 

What are our nice-to-haves?

MBA candidates are preferred, but not necessary.

What's in it for you?

  • Unlimited vacation, we hire adults 
  • Equity for all employees, so you own a piece of the pie too 
  • Dental and Vision, we've got you covered 100%
  • Medical, we cover 90% of your premium, 75% of your dependents and contribute to your HSA and HRA (cha-ching)
  • We invest in your future by contributing 3% of your salary to a 401(K), even if you don't
  • Come to work pre-taxed through our FSA commuter benefits 
  • and yes, we have unlimited LaCroix, beer, snacks and the occasional ice cream social
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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

33 W Monroe, Chicago, IL 60603

An Insider's view of Clearcover

What's something quirky about your company?

It’s surprising how much we all grow to love discussing insurance. Everyone is genuinely interested in how the industry works and sharing knowledge. I think we feel we owe it to our customers to understand how insurance works, so they don’t have to. We’ve likely all thought at one point, “Wow, I never thought I’d care about insurance this much.”

Sunny

Senior Software Engineer

How do you collaborate with other teams in the company?

Whether I'm working with Product to promote a feature launch or partnering with our Customer Advocate team to communicate updates to customers, I get to collaborate across teams, leverage my skills & improve my expertise every day. Clearcover nurtures a collaborative environment and encourages thinking outside the box to deliver better experiences.

Alice

Director of Communications

What are Clearcover Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Clearcover provides employees with a 401(k) contribution of 3% of an employee's annual gross pay.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Clearcover offers parental and maternal leave with up to three months of paid time off.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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