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Director of Product - Supply and Merchant Platform

| Chicago

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

 

At Groupon, our Product Managers work with designers, developers and senior management to invent new features and experiences. This role is both technical and business facing and you should be analytical, creative and comfortable driving strategy, leading meetings, and developing a team. If you’re passionate about consumer products, algorithms, and analytics, this is the place to be! Groupon’s culture is a hybrid between the feel and impact opportunity of a startup, with the assets of a public company.

 

As Director of Product of Supply and Merchant Intelligence, you will build an amazing portfolio of incredible merchants on Groupon. You'll be responsible for the success of hundreds of thousands of small to large businesses Groupon works with every single day. You will innovate on sophisticated machine learning powered systems that choose the merchants that bring delight to our customers while ensuring the merchants in our marketplace are engaged and successful. You will inspire a team of product managers that cut across 5 major verticals, and you’ll interact daily with senior leadership as well as best-in-class engineering, design, and data science counterparts.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

 

You’ll spend time on the following:

  • Define the product strategy and roadmap to shape supply on Groupon’s marketplace and excite the best merchants around the world.

  • Develop strategies to deepen Groupon’s relationship with merchants and ensure that we continue to be an essential partner for their business.

  • Partner with a world-class data science team to build cutting-edge machine learning models to solve some of e-commerce's most challenging problems

  • Obsess about the productivity of our sales team and the efficiency of our supply portfolio

  • Lead a strong global product team dedicated to creating solutions with global impact

  • Collaborate with vertical general managers, global leaders, and cross-functional teams to release products that create awesome value with novel implementations

 

We’re excited about you if you have:

  • 10+ years of Product Management experience in technology organizations.

  • 3+ years leading and developing product management teams, both local and remote

  • A degree or experience in computer science, engineering, math or an equivalent strong technical discipline.

  • Excellent customer empathy & customer experience intuition; track record in creating innovative and user-friendly products and customer-facing features.

  • Experience or familiarity building and delivering value through data products, including machine learning algorithms and analytics.

  • Experience influencing and creating a culture with Engineers and UX designers to solve core customer needs.

  • Experience owning development of a product and working cross-functionally with engineering, data science, and analytical teams to ship and iterate at breakneck speed.

  • Excellent communication skills and the ability to sell your vision across all levels of an organization

  • Ability to travel periodically internationally

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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