Director of Product at Sertifi

| Chicago | Remote
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As Director of Product, you will be the business leader of our Product organization.

Working with our team, you will create and communicate a product strategy centered around our OKR’s, revenue growth, market expansion, and customer needs.  

You will create and manage roadmaps and frameworks for assessing and tracking ROI for all product decisions.  

Additionally, you will work on strategies for product-market fit in new markets, customer segments, verticals, and geographies.

Due to the circumstances of COVID-19, Sertifi has shifted to working remotely at this time. We will interview, onboard, and operate as a remote team until further notice.   As it is deemed safe to return to the office, we will consider a hybrid approach to WFH and In-Office work.

 

Challenges You’ll Tackle:

  • Manage a diverse Product team including Product Owners, UX designers, and Technical Content Specialist and facilitate individual personal and professional development.
  • Develop disciplined approach and standards for the product roadmap and continuously communicate the product vision/roadmap with while managing agile deliverables
  • Build effective processes and develop metrics to assess the success of products and features and effectively work with the product team to determine necessary enhancements
  • Work cross-functionally with Marketing, Engineering, Sales and Customer Success teams to gain and share insights with other leadership team members to continue improving the product and the business
  • Maintain an industry-expert level of understanding and contribute to strategic conversations with customers, partners and internally relating to relevant products and technology
  • Serve as a strong advocate for a product-centric culture, our mission, and continued innovation for our Platforms 

 

What You’ll Need to Succeed:

  • Bachelor’s Degree from a four year accredited College/University required.  Advanced Degree/MBA preferred
  • 10 years of product management experience required
  • At least 3 years managing Product teams
  • Experience with leading and growing a product organization covering a multitude of use cases and various platforms, preferably in the productivity, sales automation, payment, and SaaS/subscription business related markets.
  • Experience creating, launching, building, and scaling customer-centric products
  • Experience hiring, managing, and mentoring high performance teams
  • Ability to develop a product vision and execute to make that vision a reality
  • Demonstrated passion for building high-quality user experiences and a commitment to product excellent

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to type, use computer, phone, cell phone and other office/home office equipment/technology. Must be able speak, see and hear. Must be able to remain in a stationary position for prolonged periods of the time.

 

What’s in it for you:

We offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program.

 

Sertifi is proud to be an Equal Opportunity Employer. Sertifi is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. All individuals seeking employment at Sertifi are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other basis forbidden under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • AzureLanguages
    • ASP.NETFrameworks
    • ASP.NET CoreFrameworks
    • AngularFrameworks
    • Microsoft SQL ServerDatabases
    • Azure Cosmos DBDatabases
    • BalsamiqDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

222 W. Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Sertifi

What does your typical day look like?

After getting some coffee and catching up on emails, I’ll typically have a few clients that need onboarding help! This consists of me discussing their workflows and what action is needed for them to be live using Sertifi. If we’re not discussing set up, I’m either training a team on how to use the system, or creating web portals for new clients!

Kyle

Customer Success Manager

What are Sertifi Perks + Benefits

Sertifi Benefits Overview

You will work in a collaborative office environment that welcomes new ideas and allows you to make an immediate impact on the team. Additionally, we offer great benefits such as: competitive salary, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, pre-tax Transit Benefit Program, casual work environment, weekly team lunches and Starbucks runs, regular company outings, and a convenient River North location close to public transit.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
Customized development tracks
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