Job Description Job Summary:
The Commercial Banking Digital Marketing team is hiring an Event Management Product Owner to join its Marketing Automation team. We're seeking a professional to work cross-functionally across technology, marketing, and sales to guide the Event Management platform strategy from conception to launch. The incumbent must have product management experience and be able to design and develop solutions that improve the Commercial Banking event end to end process. The candidate must understand digital marketing projects/demands, product ownership methodologies and B2B marketing trends.
This role will have three primary focuses:

1. Enable Client Engagement and Events Team with self-service capabilities, increasing speed to market for event invitations/communications.
2. Simplify end-to-end workflow of event planning and project management processes (e.g., calendar, budget mgt, etc.)
3. Ensure data management and risk/controls requirements are addressed throughout design process, adhering to evolving data privacy laws while also enabling personalized event experiences and end-to-end reporting

Responsibilities:

• Assess current landscape of available event management platforms and capabilities
• Build business case for incremental investment, that includes product OKRs defined in partnership with Head of Client Engagement
• Work with tech to define target state architecture and success criteria for MVP
• Serve as the strategy lead for event management including requirements gathering, features, user story grooming and acceptance criteria
• Build, test and operationalize best in class marketing product ownership practices
• Work directly with Client Engagement, Senior Leadership and Events teams to understand end to end process and translate into use cases for solution design
• Experience understanding integration points between two platforms and troubleshooting/applying workarounds if necessary
• Collaborate with key stakeholders across Business Management, Marketing and Technology
• Ensure compliance to regulatory requirements and controls
• Complete daily tasks using team's project collaboration system; partner closely with content and other digital marketing colleagues to build campaign assets

Qualifications:

• Bachelor's degree and 7 years of product or project development experience
• Strong product ownership skills including experience in designing and delivering product solutions
• Demonstrated knowledge of digital marketing strategies and tactics, preferably in a B2B environment
• Ability to work in a highly regulated, fast-paced, and matrixed environment
• Must be flexible and able to reprioritize depending on business needs
• Excellent listener, strategic thinker, and problem solver
• Superior written and verbal communication skills; strong attention to detail
• Technical skills desired: database management, basic HTML/CSS, marketing automation, Excel, PowerPoint, project management/collaboration tools (E.g. WorkFront, Jira)

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and non-profit organizations.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.