Finance & QA Product Owner

| Chicago | Hybrid
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Finance & QA Product Owner

222 W Adams St, 11th Floor
Chicago, Illinois, 60606
United States

West Monroe isn’t a start-up firm, but we act like one.

From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.

If you are looking to be a “behind the scenes” technologist, this isn’t the place for you. We celebrate driven professionals who thrive in a collaborative environment. Sound interesting? Then West Monroe Partners just might be the place for you.

Think you're up for the challenge?
West Monroe Partners is seeking a Finance and Quality Assurance Product Manager who will sit within the Product Strategy and Operations team will be responsible for the strategic and operational aspects of the Finance and Quality Assurance product portfolio. This individual will be the point of contact for all items related to the Finance and Quality Assurance portfolio system strategy and day to day operations of the tools. This Product Manager will be a member of the Shared Services team.

The primary focus will be to work with the Finance and QA leaders to deliver measurable value against a portfolio of tools leveraging a consistent process that provides visibility and supports strategy, execution, and operational aspects across the Finance and QA product portfolio.

Our Product Manager must have a passion for technical and business collaboration, and desires to help build scalable Finance and QA applications for a growing organization. S/he is comfortable being a team player and a team leader, with a healthy balance of left and right brain skill sets. This candidate will serve as a hands-on product owner and needs to be a visionary product manager with strong attention to detail and a track record of managing solutions from concept through production and post implementation.

Key Responsibilities
* Accountable for the entire product lifecycle, from planning through development, launch, and retirement phases. Mentorship in the creation and maintenance of product roadmaps and responsibility for communication and alignment of roadmaps at a senior level
* Focus on hunting for big ideas that identify and solve important finance and QA problems and move beyond incremental features to a complete end-to-end solution
* Take ownership for a successful product outcome and anticipate needs across finance and QA functions, system development/IT, operations, and production support teams
* Be the customer champion for Finance & QA, influencing the roadmaps of other groups at WMP to address employee needs
* Serving as the internal and external evangelist for your product offering and being a visible leader in the client community, including acting as a frequent speaker at user group meetings, other events, and working with advancement leadership

Strategy
* Develop and drive product strategy based on business objectives, competitive landscape, and resource constraints.
* Work collaboratively with stakeholders to develop this strategy into an achievable roadmap.
* Work cross-functionally to drive the prioritization and delivery processes and the strategic communications around the roadmaps.
* Collaborating with the Marketing & Corporate Communications team to define the go-to-live strategy, prioritize activities, and ensure product positioning properly reflects the features and benefits of the solution to the target customers

Execution
* Lead through process excellence and demonstrate effective project management skills for complex projects as well as anticipate likely risks and implement mitigation plans
* Create and Manage the backlog, often working through competing priorities
* Manage and facilitate and create business requirements / user stories, organize and facilitate prototype reviews and UAT, and support training delivery
* Set clear goals and envision / execute on the system roadmaps for the Finance & QA Systems
* Work with IT / vendors to estimate, implement, and build the right features / enhancements / break fixes & thoughtful, end-to-end solutions are a must
* Provide traditional Product Marketing and Product Development support to build awareness and understanding through different mediums such as metrics based decision making using google analytics and tool reporting

Operations
* Work with the leadership team to proactively suggest, define, launch, and drive organizational and operational initiatives.
* Develop and execute executive level communications and messaging (including weekly operational reports, issue analysis reports, and strategic presentations) to educate and influence key stakeholders
* Run operational cadence for the Finance and QA leadership team, including weekly and monthly operational meetings, bi-annual strategic planning event off-sites and ad hoc reporting and presentations.

Qualifications
* A "driver" personality - constantly pushing toward clarity and delivery while balancing the need for great cross team collaboration
* A high bar across the board - from your own contributions to the people you work with to the projects you work on
* Savvy with data - You know how to leverage data to make decisions
* Desire to learn - Learning and improving your craft is important for all of us, if you're constantly learning you're in a better position to create awesome new applications for our employees
* Extremely strong written, oral communication and presentation skills
* Deep functional experience with Finance work streams with Hands-on experience in Financial systems, platforms such as Great Plains, Concur and ServiceNow a plus. Experience with Salesforce platform also a plus
* A track record of successful project delivery and extensive (8+ years) product management experience, ideally in a corporate environment
* Experience working with SaaS products and services
* Experience and participation in product management, Scrum and Agile ceremonies and activities
* Bachelor’s degree in business management, engineering, finance, or similar, MBA a plus

West Monroe Partners is an Equal Employment Opportunity Employer -
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How does your team reward individual success?

We have this incredible platform called SHOUTOUT, where employees can showcase the great work they have done or worked on with a team. I love it because we can see all the kudos people give each other, and it makes me so happy!

Britt

Employer Brand Specialist

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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