Lead Product Manager, Powered By Affirm Platform
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Introducing Powered By Affirm. Powered by Affirm takes the best of what Affirm has to offer (Apps and APIs) and exposes them to Ecommerce Platforms, Marketplaces and Large Enterprises to deliver a more native, embedded and customized user and merchant experience.
As a Product Manager on the Powered By Affirm team, you’ll build the user experiences, APIs, tools, systems, and workflows to drive consumer, merchant, and platform/marketplace/large enterprise adoption of Affirm. Even more, you’ll create the product roadmap that allows Affirm to operate at platform scale: serving millions of users and merchants with the same high touch, stakeholder-centric view we’ve had since 2012. You’ll be responsible for envisioning and partnering with key Ecommerce Platforms, Marketplaces and Large Enterprises to deliver best in breed co-developed experiences powered by Affirm, and you’ll work side-by-side with the Commercial leadership team to define a long term strategy.
What you'll do
- Understand Affirm users and Ecommerce platforms, Marketplaces and Large Enterprises at a deep level -- what’s important to them, what drives their decision making, why they love Affirm, and what they wish we would be better
- Create the experiences and APIs that make it seamless for consumers and merchants to deliver a seamless buy now, pay later experience
- Be a thought leader in the company to influence the Powered By Affirm experience for all new products we launch
- Be an expert on trends in everything from consumer credit and payments to shopping and e-commerce, and use that knowledge to shape the roadmap
- Dig into all aspects of Affirm’s lending business including merchant integrations, consumer experience, risk decisioning and funding pipeline to create the strategy for how to scale and supercharge growth
- Define new products and features with specs, wireframes, and product flows
- Collaborate across functions including engineering, design, operations, legal, compliance, and product to successfully launch and scale Affirm’s products
- Define key metrics for success and analyze the user impact of product features with airtight A/B tests and 2nd order insights
What we look for
- Passion and drive to change consumer finance for the better
- Strong written and verbal communication skills with a talent for precise articulations of customer problems
- Experience managing technical software products from kick-off to post-launch
- A get-things-done attitude to make your product and team successful whether that means writing a QA plan or investigating the root cause of a customer support ticket
- The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
- An obsession for getting the details right, but also knowing how to ship on time
- A drive to question assumptions and validate hypotheses
- Familiarity with SQL and Excel for product analysis
Location
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
Check out our remote-first approach to learn more about the new ways we work.
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.