What We'll BringAt TransUnion we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to both hone current skills and build new capabilities, all while discovering their genius.
Come be a part of our team - you'll work with great people, pioneering products, and cutting-edge technology.
Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually upon hire until we return to the office. Even though we're not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion.
What You'll BringGreat communicator and influencer with prominent business acumen. You relish working very closely with internal partners to drive positive business outcomes by solving complex, ever-changing challenges. Highly collaborative approach to cross-functional relationship building.
An ambition to perfect customer, brand, and product experiences across a diverse set of teams, channels and platforms. You display a strong sense of ownership, a passion for driving results and are filled with curiosity, perseverance and conscientiousness.
You love to learn at every turn and view continuous improvement as essential in order to achieve big and bold goals.
The ability to work through ambiguity, understand how to breakdown problems, and drive through execution determining what is meaningful and urgent, and prioritize effectively to meet deadlines and achieve desired results.
5+ years of work experience with 2+ years in a product/solution research or strategy (preferably in technology-based industry), data-driven client consulting, or voice of market/voice of customer role.
Advanced in PowerPoint & Excel, and preferably Qualtrics.
A mix of quantitative and qualitative research methodologies, an analytical mind, and storytelling skills.
We’d love to see:
Consulting firm background or experience
A mix of B2B and B2C product/solutions experience
Preferred certifications or education: MBA, Agile, Qualtrics certification
Impact You'll MakeBeing a trusted strategic business partner by making sense of it all and sharing what is important. Partner closely with a diverse set of cross-functional stakeholders to provide timely, strategic, relevant and actionable insights that drive the product solutions organization forward. Craft insight-driven stories and proactively share visually inspiring reports and dashboards across the organization.
Going deep to understand. Design and gather voice of market/voice of customer feedback, asking the right questions, of the right individuals, at the right time. Conduct proper method primary or secondary research based on business strategy and target objectives. Analyze and synthesize information, and enrich understanding by integrating unstructured & structured data.
Measuring the impact of Insights on strategy and action. Ensure that insights are being used to guide discussions on priorities and tradeoffs, and track, monitor and share impact of insight-driven actions.
Always thinking about “what’s next?” Partner to continuously refine the organizational Insights roadmap and align action with value and growth