Job Operations Associate
Company Description:
WayUp is the leading D&I platform that ensures employers achieve their D&I goals by helping them virtually recruit qualified, diverse early-career candidates. Since 2014, WayUp has worked with employers of all sizes—from Fortune 500s like Clorox and Citi to nonprofits and startups. With over 6M users (71% of whom self-identify as underrepresented minorities), WayUp is known as the go-to platform used by early-career professionals to get hired. In recent news, WayUp merged businesses in July 2021 with Yello, the leading campus recruiting software.
About The Role:
WayUp is looking for a Job Operations Associate to join our Product team. You’ll play an integral role in improving the quality and relevance of jobs on WayUp. Working with our Product Operations team, you will review, optimize, and approve opportunities available to our job seekers.
How You'll Make An Impact:
- Reviewing the content of job listings for appropriateness on the platform
- Formatting, classifying, and improving job listings to help job seekers identify relevant opportunities
- Identifying trends in listing quality to further refine the posting process
- Escalating issues with job listings to Customer Service or Product teams
- Managing Service-Level Agreements (timelines) for job posting approvals
- May support other operations processes including event posting, job seeker support, and other as-needed tasks
What We're Looking For:
- Associates degree or equivalent experience (2+ years clerical, administrative, or data entry)
- Attention to detail
- Comfortable working routine operations tasks
- Word processing and/or document formatting experience
- Ability to work a regular schedule (hours flexible) and manage independent goals
- Familiarity with technology, preferably working in a remote environment
Preferred Skills:
- Familiarity with Markdown
- Familiarity with XML
- Prior HR and/or recruiting experience
- Prior experience in customer service
- Prior experience in content moderation
Additional Information:
- We are open to remote candidates based in the following states: CO, FL, GA, IL, IN, KS, MI, NC, NH, PA, VA, and WI
- Yello is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
- We are not offering visa sponsorship for this role, so you must be authorized to work in the United States without the need for sponsorship.
- Must be able to sit or stand for continuous periods of time.