Junior Product Manager

| Hybrid
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At Amount we have a thriving culture and possess a truly entrepreneurial spirit. We value innovation and individual voices, we are committed to active inclusion and diversity, and we support each other's growth. Most importantly, we’re always ready to hustle!


If you’re ready to thrive in a fast-paced environment, come join an organization with visionary leadership and FinTech disruptors. With your help, we will continue to reinvent banking by helping our Amount platform partners innovate and digitize their banking products and services!


Learn more about our recent Series D Funding that happened in May! https://techcrunch.com/2021/05/17/amount-raises-99m-at-a-1b-valuation-to-help-banks-better-compete-with-fintechs/.


Do you already work on SaaS or PaaS products? Come try LaaP! (Lending as a Platform). Our Product and Technology teams solve incredibly hard problems daily and help shape an amazing experience for our LaaP partners. 


In your role as a Junior Product Manager, you will be responsible for managing ticket triage, user acceptance testing, product documentation, and data analysis. You’ll work closely with our Product Managers to launch new products and with our Bank Partners to get feedback on our products. If they have questions or need something configured, you’ll help make their experience with Amount the best it can be. You’ll also work closely with our Product Support team to quickly resolve any issues that come up that are impacting our Bank Partners’ experience. Lastly, you will maintain training materials, sales materials, and internal documentation.

What You'll Work On

  • Triaging tickets for the Product team and keeping Customer Success and Product Support updated on progress
  • Test new features before they get released (second line testing after Dev QA)
  • Conduct data-driven analysis of how our users interact with our software. Make recommendations on improvements we could make
  • Create a launch plan for each new product release (timing, documentation, etc) that incorporates items that our Partners need to do as well as items that Amount needs to do
  • Train others on how our software works and answer any follow up questions about our software
  • Help Business Development create sales materials highlighting our product offering
  • Document what you’ve done so that future Amount employees and new partners can hit the ground running

Who You Are

  • You have an inquisitive mindset and an openness to do things differently and more efficiently
  • You have 1 year of experience (or have completed an internship) in product support, project management, or another analytical role
  • It’s a plus if you have prior experience working with technology platforms 
  • It’s a plus if you have SQL, Looker or Lucidchart experience
  • It’s a plus if you have experience with Jira, Github, JitBit and other Agile software management tools

About Us


Amount delivers the technology that financial institutions need to build and enhance the digital experience.


Built by digital lending industry veterans, Amount helps partners go digital in months—not years. Amount empowers multi-product omnichannel retail banking experiences and a robust point-of-sale financing suite underpinned by core platform features including fraud prevention, verification, decisioning engines and account management.


Amount partners can optimize performance across product categories by tapping into various service offerings including customer acquisition, funnel and performance assessments, and risk analytics.


Our values:


Optimistic: We believe technology has the power to improve the financial lives of everyone. 

Teamwork: We make the best technology work for our clients by working together. 

Risk Aware: We understand the impacts of each and every decision we make in our high risk industry. 

Integrity: We work honestly and undivided in our commitment to make more possible. 

Eager: We are self-starters, fully engaged and committed to pushing great ideas forward quickly and responsibly.

Respectful: We honor diversity, value inclusion, and create an environment of belonging for people of all backgrounds. 

Committed: We are dedicated to the highest standard for our partners, their customers, and our people. 

Curious: We seek to understand the core of each problem, enabling us to find the right solution. 


Benefits and Perks:


Enjoy each other's company over happy hours, yoga and meditation sessions, lunch and learns, team demo days, game nights, and more!

Take the time you need when you need it through our Flexible PTO policy.

Save $$ on taxes by using our commuter and transit benefits! We also have a bike storage room available onsite.

Take advantage of our comprehensive benefits package including medical, dental, vision coverage, 401(k), parental leave, HSA match, and an Employee Assistance Program.

Interested in having a stake in Amount? We offer a meaningful equity program.

Have a pet? Then, we're paws-itively certain you're going to love our My Pet Protection plans.

Short-term disability, long-term disability, and life insurance are options too!

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Location

Our Chicago HQ is located on Chicago’s scenic river walk, a few blocks from the metra and bus and loop train lines.

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