Lead Payments Product Management - IHM
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
TITLE: Lead Payments Product Management
DUTIES: DFS Services LLC seeks Lead Payments Product Management in Riverwoods, IL to assess the performance of and shape the structure and direction of new and existing product lines and develop or assist in developing and executing strategic product plans for key initiatives such as the introduction of new products, product line extensions, or product enhancements. Assist the team in achieving specific goals for each product, including evaluating product performance and identifying innovations to address customer needs and improve product performance in the market. Identify sources, monitor, analyze, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, then develop and communicate findings, suggest and recommend performance improvements to support data driven business decisions. Partner with vendors and/or cross-functional internal teams such as Sales, Operations, Legal, Marketing, Finance,Technology in the evaluation, development, management, and/or enhancement of assigned products and/or programs. Manage and communicate scope, deliverables, timelines of projects and/or plans within pre-set budgets. Participate in Agile sprints, planning, and executions. Collaborate with cross functional teams to develop or support sales efforts or go-to-market strategies. Promote a risk-aware culture to ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.
REQUIREMENTS: Bachelor’s degree or foreign equivalent in Electrical Engineering, Electronic Engineering, Information Technology, Computer Science, or a related field and four (4) years of experience in the job offered or related occupation: supporting digital or electronic payment processing solutions by [managing and communicating scope, deliverables and execution of multiple test iterations within the required timelines to stakeholders; also identifying issues, collaborating with multiple vendors, driving them to closure ensuring the solution is ready for deployment]; utilizing experience in EMV contact and contactless payments; resolving payment interoperability issues at issuer, acquirer, merchant, or network processing; performing EMV contact, EMV contactless, or digital payment testing at merchant terminal or EMV lab; supporting merchant terminal certification and issuer or acquirer host certification; and managing emerging payment products. 10% travel required to various and unanticipated DFS Services LLC office locations and client sites nationally.
QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” No calls. Equal Opportunity Employer/disability/vet.
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.