Lead Product Manager, Merchandising Experience

| Chicago

 

Ready to build products in a truly product-driven company? Are you passionate about using technology to change the world?

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

At Groupon, our Product Managers work with designers, developers and senior management to invent new features and experiences. This role is both technical and business facing and you should be analytical, creative and comfortable driving strategy, leading meetings, and mentoring a team. If you’re passionate about consumer products, algorithms, and analytics, this is the place to be! Groupon’s culture is a hybrid between the feel and impact opportunity of a startup, with the assets of a public company.

 

As Lead Technical Product Manager of Merchandising Experience, you will grow our portfolio of products that enable our business and marketing teams to build rich merchandised experiences throughout the website and app. Your remit will include a wide range of products, from customer lifecycle event-based merchandising campaign creation/delivery to sophisticated king of the hill products that use reinforced learning and personalization ensuring customers discover the best collections and deals for them. You will work with other product managers in Merchandising Intelligence, Search and Recommendations to ensure that our products share the best combination of human creativity and curation with data-driven rules and machine learning for the benefit of our customers.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

 

You’ll spend time on the following:

  • Own Merchandising Experience product strategy for Groupon Worldwide.

  • Create and evangelize a compelling vision, collaborate across multiple teams to understand the landscape, creating and prioritizing the product roadmap. defining features with attention to detail.

  • Grow the business by defining new product initiatives by partnering with Merchandising analytics to build business cases and creating a game plan to bring them to life.

  • Define key performance indicators for On-Site Merchandising and lead Merchandising analytics team to build instrumentation, reports, dashboards used to measure the performance in terms of both inputs and outputs of your products.

 

We’re excited about you if you have:

  • BS in Computer Science, Software Engineering or similar field

  • 8+ years industry experience; including at least 5 years proven track record of end to end customer facing Product Management

  • Excellent verbal and written communication skills with experience reporting business to senior management

  • Strong SQL, quantitative analysis skills with ability to tell a story with data

  • You have strong analytical, problem solving, and project management skills

  • You can call the shots and enjoy leading changes

  • A plus if you have MBA, or MS or PhD program in Computer Science

  • A big plus if you have prior Mobile Product experience

  • A big plus if you prior eCommerce Customer experience background

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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