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dscout
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Chicago, IL
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Lead Product Manager (Remote) at dscout

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We are dscout. At our core, we are People Nerds. We empower our customers to meet the people who matter to them in the moments that matter most. Customer-obsessed companies and agencies like Salesforce, Sonos, Groupon, and Best Buy use dscout to build better products and services because of people like you. We are building a smart and driven team, and we would love for you to join us.

We are looking for a Lead Product Manager to lead our Express and Diary products - dscout’s unmoderated researcher tools. You will balance launching a new version of Express. To achieve this, you will work across departments to understand our business objectives and opportunities and prioritize opportunities based on risk and impact. You will work with a passionate team to articulate the long-term vision of the products and collaborate on translating that vision into executable business requirements. You will rely on a process of validation, communication with stakeholders, and strategic roadmap prioritization.

Here’s the fun part: you are a product person building products for product people… we hope this excites you! Some special aspects of being a product manager at dscout include being surrounded by an environment of passionate collaborators with an eye for user-based outcomes, Jobs-to-be-Done-based roadmaps, and thoughtful data-driven decision making.

What You Will Do at dscout

  • Lead the road mapping, project definition, and launch of innovative software products in an agile workflow
  • Partner with designers and UXRs through research, ideation, solution design, and user testing phases.
  • Partner with a Tech Lead on refining, technical development, and quality of projects
  • Partner with sales and customer success for ideation, stakeholder management and preparing launch of new products
  • Work with leadership to prioritize opportunities, create a shared vision across teams, and build consensus on priorities leading to product execution
  • Define and analyze metrics and OKRs (Objectives and Key Results) that inform the success of product launch and adoption
  • Oversee milestones and communicate project status, scope changes, and critical metrics to all stakeholders, including senior and executive management
  • Work with Technical Support and QA to properly resolve and prioritize product defects
  • Mentor and coach PM teammates; championing new process improvements, cross-team communication and roadmap frameworks.

What You Will Bring to dscout

  • Bachelor’s degree in CS, CE, HCI, similar technical field, or equivalent work experience
  • 4+ years of product management experience, preferably at a customer-facing SaaS company
  • Excellent communication (verbal and written) and presentation skills
  • Excellent organizational and analytical skills
  • Experience defining and measuring success
  • User research skills (ideation, evaluative inquiries, customer interviews, validation processes)
  • Understanding of the technical architecture of web and mobile applications
  • Experience developing consumer-facing software products, technologies, and/or platforms
  • Demonstrated leadership ability, empathy, and success in an agile environment 

We do our best to write realistic, accurate job descriptions, but we also recognize that great talent comes in many forms and from many backgrounds. Not sure if you meet all of the above bullets? Please apply anyway!

dscout is committed to providing our employees with the flexibility to work in a location that works for you. If you like working in an office, this role may be based in our Chicago HQ. If you prefer to work from home, we can accommodate that for many locations across the United States. We are not set up in all states, so let us know where you're located, and we'll let you know if we can accommodate that location.

About dscout

dscout is a team full of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we look for team members who align with that belief. We are proud of what dscout is today, and we are excited to build our future with you. 

It doesn't just stop there. When you join the dscout team, you will get:

* A strong and competitive compensation package with a built-in bonus and equity program.
* An incredible and progressive benefits package to support work/life balance includes flexible PTO, 11 company holidays, 12 weeks of paid parental leave, and much more.
* A company that is open and transparent with our team. You will know what is happening and why it matters.
* An education stipend to support your growth & development. As you grow, we grow.

dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally-recognized protected basis under federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

When you apply at dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. 

dscout participates in the E-Verify program in certain locations, as required by law.

NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

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Ayumi Perez
Research Advisor, CXR
STRENGTH IN DEI
A culture that cultivates evolution and empathy
At dscout, Ayumi Perez acts as an advocate in several capacities. As a research advisor, Perez advocates for clients by gathering feedback on improving the platform. They also keep accessibility and inclusion at the forefront while collaborating with designers and engineers. Internally, Perez’s commitment to advancing DEI is at the heart of their work as chair of dscout’s inclusion committee. “Diversity, equity, and inclusion are important to me because, as an empathetic, BIPOC and queer dscouter, DEI is an integral part of who I am, what I learn from and what I work on daily,” she said, while acknowledging that DEI work is never truly done.
At dscout, Ayumi Perez acts as an advocate in several capacities. As a research advisor, Perez advocates for clients by gathering feedback on improving the platform. They also keep accessibility and inclusion at the forefront while collaborating with designers and engineers. Internally, Perez’s commitment to advancing DEI is at the heart of their work as chair of dscout’s inclusion committee. “Diversity, equity, and inclusion are important to me because, as an empathetic, BIPOC and queer dscouter, DEI is an integral part of who I am, what I learn from and what I work on daily,” she said, while acknowledging that DEI work is never truly done.
Being able to be a part of the inclusion committee has created a space for me to advocate for the prioritization of actionable change, not just talk about it.
Spurthi Reddy
Research Advisor, CXR
EMPLOYEE-DRIVEN CONVERSATIONS
Continuous learning comes with the territory
Driving learning initiatives and raising awareness is common practice for dscout’s team members. In fact, it’s something that resonates, considering the company facilitates research conducted across a variety of industries. This year, its learning communities have a slate of initiatives and opportunities focused on continuous education and spanning a range of topics like AI, research best practices, creative thinking, and mind, body and well-being. Spurthi Reddy is involved in facilitating the far-ranging conversations that impact those — both internally and externally — across industries, and finding community in the process.
Driving learning initiatives and raising awareness is common practice for dscout’s team members. In fact, it’s something that resonates, considering the company facilitates research conducted across a variety of industries. This year, its learning communities have a slate of initiatives and opportunities focused on continuous education and spanning a range of topics like AI, research best practices, creative thinking, and mind, body and well-being. Spurthi Reddy is involved in facilitating the far-ranging conversations that impact those — both internally and externally — across industries, and finding community in the process.
We all lean on each other for support when we need to and it’s a collaborative process. We also strive to build our own team relationships by having team-bonding events.
Debbie Park
Product Designer, Product
LEARNING COMMUNITIES
Listen and learn to foster growth
‘Act curiously’ is one of dscout’s team values. In the company’s learning communities, diversity of thought is something to celebrate, and different perspectives are sought out. This year, the company is ushering in a new form of community via employee resource groups. “I am especially excited about this as it offers an opportunity for folks with common identities or interests in a workplace to come together in a safe space,” said Debbie Park. As team members keep up with what’s impacting their fellow dscouters and clients, these ERGs will ensure they can bring their authentic selves to work.
‘Act curiously’ is one of dscout’s team values. In the company’s learning communities, diversity of thought is something to celebrate, and different perspectives are sought out. This year, the company is ushering in a new form of community via employee resource groups. “I am especially excited about this as it offers an opportunity for folks with common identities or interests in a workplace to come together in a safe space,” said Debbie Park. As team members keep up with what’s impacting their fellow dscouters and clients, these ERGs will ensure they can bring their authentic selves to work.
The learnings of many communities have made a direct impact at dscout; from introducing internal policies to improving product features.

What are dscout Perks + Benefits

Culture
Volunteer in local community
Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Chicago Parks Foundation, Cara Collective, and the GCFD.
Partners with nonprofits
dscout will match up to $200/year on contributions you make to registered 501(c)(3) non-profit organizations.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
In-person revenue kickoff
Employee awards
Flexible work schedule
dscout offers flexibility to accommodate for different schedules and responsibilities, including flexibility for parental care, appointments, etc.
Remote work program
dscout is a remote-first company with a work from almost anywhere policy. Team members have the flexibility to decide your best way of working no matter where you live, across (most of) the country.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
dscout’s FSA helps employees cover out of pocket medical expenses with pretax contributions up to $2,850 annually.
Disability insurance
dscout’s benefits program offers short-term disability options up to 13 weeks providing partial salary, and long-term disability options up to 24 months.
Dental insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.
Vision insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.
Health insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost via BCBS. Our medical, dental, and vision programs cover a significant majority of premium costs.
Life insurance
Pet insurance
dscout offers pet insurance via Figo, through which employees receive a 5% discount and reimbursement for pets unexpected medical costs.
Wellness programs
Mental health benefits
dscout it is proud to offer support through our Employee Assistance Program through BCBS, and through the “Headspace for Work” app, which offers crisis help and mindfulness tools.
Transgender health care benefits
Financial & Retirement
401(K)
dscout provides 401(k) pre-tax and post tax (Roth) retirement savings plans, offering a broad selection of investment options.
401(K) matching
dscout’s retirement plan matches 100% of your contributions up to 4%.
Company equity
All dscout employees are eligible to become equity holders, as a part of your total compensation package.
Performance bonus
dscout offers company-based performance bonuses to employees every year, as a part of your total compensation packages.
Charitable contribution matching
As a dscout employee, you are entitled to up to a $200 match each year on contributions you make to registered 501(c)(3) non-profit organizations.
Child Care & Parental Leave Benefits
Generous parental leave
dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood. This includes FSA dependent-care with pretax contributions up to $5,000 annually.
Family medical leave
All paid time off under dscout’s Parental Leave policy, short-term disability, and state benefits will run concurrently with the FMLA, as applicable.
Adoption Assistance
dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood.
Restricted work hours
While we have employees working across multiple different states and timezones, our headquarters are based in Chicago. This means our core working hours are loosely based on central time.
Company sponsored family events
The dscout team works to offer company sponsored events for families, including a recent play date for all parents, with a guest appearance from a family magician.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We believe in promoting work/life balance and do not want to restrict your time off. We have implemented a flexible PTO policy and encourage dscouters take off at least 4 weeks during the year
Paid volunteer time
Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Chicago Parks Foundation, Cara Collective, and the GCFD.
Paid holidays
Paid sick days
Our flexible PTO policy includes sick days, so our teammates are able to take this time off when needed.
Office Perks
Commuter benefits
dscout offers pre-tax commuter benefits for all employees for transit and parking.
Company-sponsored outings
dscout provides quarterly team outings as well as annual company-wide holiday parties and in-person meetup events.
Free snacks and drinks
dscout has a fully stocked kitchen for those wanting to use the office space. This includes a variety of snack options, coffee and tea, and of course unlimited LaCroix.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
dscout has sponsored a variety of sports leagues year-round, including kickball, softball, broomball, etc.
Home-office stipend for remote employees
dscout offers an annual stipend of $200 for home office supplies, to make your remote office environments as comfortable as possible.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
dscout offers up to $2,000 (based on your role) per calendar year to use for work-related professional development purposes.
Continuing education available during work hours
Our teams have created a series of learning committees that focus on topics like sustainability, work well being, working parent perspectives, etc. as an opportunity to further curiosity.
Online course subscriptions available
Customized development tracks
View full list of perks + benefits
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