Manager, Product Strategy

| Chicago
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Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

The PeopleCloud Messaging Product Strategy Team aligns business goals and objectives effectively across Product and Marketing to represent the needs of the market inside messaging and product execution.

 

The Product Strategy Manager will be a liaison between internal teams under the tech practice on a newly formed team with a can-do attitude and the ability to make an impact while creating efficiencies. The resource will need to be comfortable learning and presenting Epsilon’s tech offerings as well as 3rd party vendor offerings we integrate with. Effectiveness in working with multiple departments to execute document projects from development to implementation is required. To succeed at this position the resource will have the ability to forge and maintain relationships with internal support teams and external vendors.

 

DUTIES & RESPONSIBILITIES

 

  • Partner closely with Leadership, Product and Marketing to implement against the strategy and effectively market and communicate internally and externally around platform evolution, releases, pricing, packaging, legal and billing. 
  • Develop positioning, messaging, and enabling our stakeholders, sales and client services partners to ensure strategic alignment, understanding and enablement to generate new sales opportunities and to close cross sell/up sell opportunities within the organization.
  • Create marketing and sales content throughout the sales and/or client retention lifecycle, including presentations, position documentation on features and functionality, case studies, FAQs and thought leadership content.
  • Conduct product positioning training and materials for the Sales team and Account Managers, including standardized sales presentations, feature and functionality details, enablement etc.
  • Key Areas of Focus
  • Market Assessment, Definition + Positioning
  • Sales Enablement + Support
  • Packaging + Pricing
  • Billing + Legal
  • Partner Management
  • Internal + External Product Release Communications
  • Thought-leadership
  • Product Strategy

 

KNOWLEDGE, SKILLS, ABILITIES

 

  • At least 5+ years of experience in multi-channel marketing, digital agency experience, or other related disciplines.
  • Demonstrates strong organizational skills and the ability to multi-task.
  • Excellent communication skills, written and oral.
  • Ability to work well in a team, process oriented environment
  • Ability to adapt to challenging situations and execute problem solving skills.
  • Able to oversee management of projects from start to finish.
  • Self-directed, self-motivated with sense of urgency to execute solving issues that arise.
  • Prepare and distribute well organized, clear and concise memos, reports and documentation.
  • Strong understanding of email and/or digital marketing practices.
  • Experience working in Microsoft Power Point, Excel, and Office 365 applications.

 

EDUCATION & EXPERIENCE

 

  • Bachelor's Degree from a 4-year college or university
  • At least 5+ years of experience in multi-channel marketing, digital agency experience, or other related disciplines.

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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Technology we use

  • Engineering
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Location

35 W Wacker Dr, Chicago, IL 60601

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Senior Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
What matters is what you achieve, not how many hours you clock. So take time off to enjoy your family and friends when you need it.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Epsilon provides back-up care benefits.
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Company-sponsored happy hours
Happy hours are hosted at team's discretion.
Onsite office parking
Recreational clubs
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Continuing education available during work hours
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available

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