Job Type
Full-time
Description
About Tovala
We're Tovala, a food-tech company completely reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and food, we give our customers a way to enjoy really good, good-for-you meals without sacrificing time to do whatever matters to them. We've amassed a loyal, rapidly growing following in just a few years, radically changing the day-to-day lives of people across the country and successfully creating a new model for the food industry. We're looking for great people to join our team of hard-working, food-loving nerds.
Job description:
The Platform Product Manager will own our internal services roadmap and will build a service platform that fuels Tovala growth in creating a food experience our customers love.
How you'll spend your time at Tovala:

• Partner with business customers and engineering team to create and manage a prioritized internal services product roadmap.
• Partner with business stakeholders to develop a deep and holistic understanding of current and potential needs.
• Partner with engineering to create solutions that enable critical business processes.
• Measure success of the internal services against KPIs.
• Marry qualitative insights with quantitative data to understand what customers are doing and what motivates them.
• Identify new opportunities through product discovery techniques like research, internal customer interviews, and process mapping.
• Inform roadmap and priorities with data and analytics.
• Develop opportunity assessments to vet, validate, and prioritize the roadmap.
• Develop testing capabilities to assess new concept prototypes.
• Quickly learn to develop a deep knowledge of how our business works.
• Understand stakeholder and technical constraints and deliver innovation with this in mind.

Requirements
About you:

• Engineering background and training, transitioned into Product Management.
• Understand the business customer, how they think, and the problems they face.
• Understand the data that informs the enterprise roadmap, key levers, and northstar business metrics.
• Understand the business, how it works, stakeholder constraints, and how the ecosystem connects.
• Understand the market and technology trends that may present a competitive advantage.
• Problem solver, quick study, self starter, and great communicator with passion.
• Confidence working with data to build business cases and make recommendations.
• Able to explain complex concepts clearly through written & visual mediums.
• Able to work with distributed teams & keep everyone aligned on common goals.
• Able to create & maintain a product backlog with multiple stakeholders.
• Actively manage expectations, make assumptions explicit, and keep a log of important decisions.
• Factor in business value and complexity of implementation to make roadmap decisions.
• Work collaboratively with UX and engineering throughout the backlog building process.
• Actively involved in solution design.
• Capture and define the processes/workflows impacted by the solution we are delivering.
• Propose functional solutions to business problems.
• Active involvement with Quality Assurance, User Acceptance Testing activities.
• Write falsifiable Acceptance Criteria, test solutions, and write bug reports.
• Proficient in successfully launching, training, and rolling out software solutions.
• Partner with users to monitor and fix process or software stability issues.
• Understanding of technical idioms.
• Understanding of data structures & communication protocols is expected to work closely with engineering and develop technical requirements.

Requirements:

• Bachelor's degree in computer science or practical experience developing software systems
• 5+ years of technical product management experience creating strategic product roadmaps and working with cross-functional teams
• Experience driving product vision, launch strategy, and design discussions
• Experience working with enterprise-scale systems
• Experience working with user-centric applications and api-centric services, alike
• Comfortable with software architecture artifacts and can reason about systems in the abstract