Principal Product Manager- Consumer Experience

| Chicago
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Chowbus is a fast growing, well-funded food startup headquartered here in Chicago on a mission to help diners to discover new and exquisite dishes, and to give traditional mom and pop restaurants a fighting chance to succeed without compromising who they truly are. Our goal is to be the one stop shop for everything related to food.


At Chowbus, a Product Manager is effectively the CEO of their area, working with designers, developers and senior management to invent new features and experiences, delight our users and support the business growth. This role is both technical and business facing and the successful candidate should be analytical, creative and comfortable driving vision, writing technical specifications and leading decision-making discussions. For this role specifically, you lead our diner app which empowers consumers to discover, experience and enjoy high quality Asian food.


Responsibilities include: 

  • Drive the consumer experience product vision and roadmap based on business vision, user research, market and competitive analysis, working closely with product leaders and leaders in engineering, marketing, business development, regional and central operations.
  • Work with designers and engineers to establish UX/UI and technical requirements for each feature.
  • With each launch, drive adoption, measure results, optimize product, present wins, celebrate team, learn from mistakes, and continue to raise the bar. 
  • Ensure clear communication and coordination across partners. 
  • Coach and develop talents on the team.
  • Contribute to the long-term Chowbus product roadmap in various product lines. 

We are excited if you... 

  • Have a degree in Computer Science or another Technology related field; an MBA or Master’s degree in a business related field would be a plus. 
  • Have a minimum of 8 years strong product experience with a track record of successfully delivering business impacting, consumer facing products.
  • Have a strong empathy and deep understanding in customers’ frame of mind. 
  • Are proficient in extracting insights from product metrics and making data-driven decisions. 
  • Have an entrepreneurial mindset and bias toward action. 
  • Have demonstrated the capability to translate complex business and product goals into clearly understandable product specifications. 
  • Can influence peers and senior management through clear thinking and communication.
  • Learn by quickly testing out new hypotheses. 
  • Have a track record of managing multiple projects at the same time in a dynamic environment. 
  • Have experience in achieving consistent results in an environment with team members in distributed locations. 
  • Have experience in mentoring, coaching and developing product managers on the team.
  • Verbal fluency in Chinese would be a plus.

Chowbus is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail

Location

55 E Jackson Blvd. Suite 450, Chicago, IL 60605

An Insider's view of Chowbus

What's something quirky about your company?

Everything here truly revolves around authentic food. For lunch, employees make subsidized orders through our own platform that are delivered directly to the office. Coworkers might bring in interesting snacks they've found, or samples of new items from our grocery service or desserts for birthdays! There is no shortage of ways to try new cuisines!

Thomas

Sr. Software Engineer

What does your typical day look like?

No day is the same at Chowbus! My days are typically spent working with teams to analyze and diagnose different areas of the business and implementing solutions to improve it. I typically start my days around 8:30am and finish my work when I feel good about the progress I have made.

Matt Jones

Head of Central Operations

How does the company support your career growth?

There are many opportunities to advance and make change within the company. Leadership does a great job of developing employees' skills and providing feedback towards our goals, setting people up for growth and future success. You truly can play a large role in helping to shape the future of this company, while growing yourself.

Michael Gross

Operations Analyst

How do your team's ideas influence the company's direction?

We don’t say no to any idea, we truly evaluate any employee’s idea. Our strategy is not from the top down, it's from the bottom up, the teams that work with our customers everyday have the most knowledge of what our customers want and that is where the innovation and best ideas come from. We love jamming and creating new ideas with each other!

Linxin Wen

CEO

What's the biggest problem your team is solving?

Chowbus has been growing super fast, I joined the company when it was a “small” start-up, now we’ve expanded to more than 20+ cities, it’s inspiring while challenging. For our team, we are trying our best to make sure marketing gives adequate supports to each region, and make efforts to make more people aware of this amazing delivery app.

Cindy Yang

Marketing Manager

What are Chowbus Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Promote from within
Continuing Education stipend
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