Nordstrom
Chicago, IL

Principal Product Manager - NextGen WMS at Nordstrom

| Chicago
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Job Description
Nordstrom is committed to being the leader in Omnichannel retailing. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and we continue to innovate on how we can help our customers feel good and look their best. Nordstrom's supply chain is a critical component in this, and we are dedicated to building out the infrastructure, facilities, fulfillment & transportation network necessary to exceed our customers' expectations. Our Supply Chain Product Management team is integral in shaping this future vision.
The Principal Product Manager is a key member of the Nordstrom Product Management team, championing the customer experience evolution through data-driven insights using a variety of qualitative and quantitative inputs and delivering key features, functionality, and programs for Nordstrom. Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the feature portfolio in production, all while ensuring stakeholder alignment.
The Principal Product Manager, NextGen WMS will define the vision and strategy of JWN next generation Warehouse management system to support future supply chain growth. The NextGen WMS will be powering JWN OmniHubs with robotics and various automations to accelerate inventory flow and customer order delivery speed. They will partner closely with Nordstrom Software Engineering, Industrial Engineering, Transportation, Warehouse Operations and Suppliers to identify and deliver solutions to ensure speed of delivery, visibility, and overall management of our global supply chain.
A day in the life...
Advanced Capability with the following competencies, requiring little day to day management support:
  • Develops and manages NextGen WMS product vision and strategies
  • Responsible for end-to-end aspects of product roadmap from intake and prioritization to delivery
  • Define, measure, and monitor KPIs, objectives and key results ("OKRs")
  • Drive cross functional product alignment with all dependent stakeholder teams
  • Establish and maintain strong relationships with Operations, Data Scientist, Industrial Engineering, UX, Software Engineering, and User Research leaders
  • Collaborates with peers and leaders across the enterprise to solicit needs, define vision and ensure outcomes align with enterprise priorities and goals
  • Evaluate competitor experiences
  • Develop a/b testing plan with analytics where appropriate
  • Partners with technology teams to deliver key features and functionality that enhance the warehouse capabilities across Nordstrom network
  • Conducts data-driven analyses to continuously maintain a pulse on performance and the state of the business

You own this if you have...
  • Minimum 10 years' experience of product management experience, specifically in supply chain product management with large retail, ecommerce or fulfillment company preferred
  • Bachelors' degree in math, statistics, finance, economics, or related quantitative discipline is preferred
  • Strong domain expertise in Supply Chain fulfillment, warehouse operations and warehouse automations
  • Experience with Tier 1 WMS development and/or implementation with robotics and automations is highly preferred
  • Experience driving large, strategic projects forward in ambiguous environments
  • Proven track record for problem solving within technology that enables the business to achieve stretch goals
  • Ability to define, measure and analyze processes to identify improvement opportunities
  • Technical background and understanding of software development principals and a/b testing
  • Ability to build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering and User Experience
  • Strong interpersonal, oral and written communication skills

We've got you covered...
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Nordstrom Careers Privacy Policy: https://careers.nordstrom.com/#/contact-us/privacy
© 2021 Nordstrom, Inc.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
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Where we are

Located in the popular River North neighborhood in Chicago, our headquarter offices are easily accessible to public transportation.

Technology we use

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What are Nordstrom Perks + Benefits

Nordstrom Benefits Overview

Nordstrom offers comprehensive, flexible benefits to our employees and their families.

HEALTH BENEFITS
Medical/Vision
Dental
Wellness Program
myStrength® Program

INCOME PROTECTION
Short Term Disability
Long Term Disability
Life Insurance
Accidental Death & Dismemberment Insurance

RETIREMENT & SAVINGS
401(k) Plan
Employee Stock Purchase Plan

TIME AWAY
Paid Time Off
Bereavement Leave
Leave of Absence
Sabbatical Leave
Paid Maternity & Parental Leave

FLEXIBLE SPENDING ACCOUNTS
Commuter
Dependent Care
Health Care Health Savings

LIFE/WORK BENEFITS
Merchandise Discount
Transit or Work From Home Subsidy
Adoption Financial Assistance
Employee Assistance Program
Group Home/Auto Insurance
Group Legal Services
“No Meeting” Time Blocks
Caregiving Benefits
Employee Charitable Match Program
Rethink Program

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

On-site coffee bar with barista and snacks • Full bar • Rooftop with city views • Did we mention merchandise discounts?

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