Product Analytics Manager
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. At McDonald's, we are dedicated to using our scale for good: good for people, our industry and the planet. We see every day as a chance to have a genuine impact on our customers, our people and our partners. We will continue to take on big, global initiatives while remaining great neighbors and Supporters of our local communities. We are moving fast and are building a world class team to help us. This means that McDonald's is looking for innovators, leaders, sprinters who are focused on creating memorable experiences for our customers, employees and partners. Joining McDonald's means thinking big on a daily basis and preparing for a career that can have impact around the world.
· Data driven mindset with degree in a quantitative discipline such as Computer Science, Statistics, Engineering, or Mathematics.
· Fluent in SQL, Excel, and visualization tools such as Tableau or Qlikview; experience with a statistical programming language (e.g., R, Python) and/or web analytics tools (e.g., Adobe Omniture, Google Analytics) required.
· 4-6 years of relevant work experience in analyzing large, multi-dimensional data sets and synthesizing data insights into actionable recommendations.
· Exceptional written and verbal communication skills to influence cross-functional teams.
· Ability to interact with business users and understand their requirements.
· Self-motivated with ability to set priorities and mentor others in a performance driven environment.
· Knowledge or experience with Agile, Lean, Six Sigma and/or demonstrated process improvement expertise a plus.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As a Product Analytics Manager on our Digital Experience Analytics team, you will
· Become a domain expert in your product areas and conduct rigorous data analysis to help improve customer experiences, increase conversions within the App, Kiosk and other digital platforms.
· Work cross-functionally with product, engineering, design, and marketing teams to build world-class products and design hypothesis-driven experiments; make clear, coherent and holistic recommendations based on test results.
· Demonstrate Objective & Key Results framework to identify product metrics and monitor product performance through dashboards and ad hoc analysis.
· Present findings and recommendations to senior-level/non-technical partners.