Product Design Lead

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Product Designer
XSELL Technologies, Inc.

XSELL Technologies is transforming the way businesses interact with their customers to build more meaningful relationships. We leverage augmented intelligence to deliver digital personalization at scale. Our unique business model brings together proprietary cloud-based natural language processing with deep human expertise to empower the best real-time responses to exponentially increase sales and conversion rates alongside an unmatched customer service experience. 

Why XSELL?

At XSELL, you will be poised to write the best chapter of your career. The time is now!

We have spent the last four years envisioning and creating a platform that today is transformative, but tomorrow will be mainstream. The next chapter of our company's growth is right around the corner. We are looking for wildly talented, capable people who can grow with us at a fast pace, take on more, lead through ambiguity and want to be a part of something important and meaningful. At XSELL we foster an entrepreneurial, results driven work environment where you will have the opportunity to be part of a collaborative, inclusive team.

Overview of the Role

We are currently seeking a Product Designer. This is a unique opportunity to play an instrumental role in deciding and figuring out what our product is going to look and feel like in the future. We are looking for someone who is ready to lead and work alongside our Product team to build out features to support our real-time agent coaching product for chat and voice.

Ways You’ll Contribute

  • Build highly interactive web-based application UIs that can scale with application complexity
  • Evolve existing User Interfaces to increase interactivity, intuitiveness, performance and overall user experience
  • Collaborate with Product Owners, Product Managers, and business stakeholders to define roadmaps and feature requirements
  • Lead, perform, help coordinate and guide UX, research and visual design work
  • Create workflows, wireframes, prototypes and high-fidelity designs that solve business problems
  • Work closely with front end developers and QA engineers to bring the product to production environments

What You’ll Bring

  • 7+ years of professional experience as a UI/UX Designer on a Product Team with a strong portfolio of projects
  • Expert at industry standard design tools including Sketch, Figma or equivalent
  • Comfortable leading conversations with senior leadership across the organization
  • A portfolio that displays strong visual design aesthetic, expertise at developing design concepts, and strong writing skills

XSELL Technologies is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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Location

170 N Sangamon, Chicago, IL 60602

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