Product Director - Billing & Analytics
Founded in 2012 and recently named one of the nation’s fastest-growing private businesses by Inc. Magazine, RedShelf is a Chicago-based EdTech company helping to make education both more affordable and more effective through the use of digital instructional resources. Partnering with more than 400 publishers and 1,900 campuses nationwide, we provide leading-edge digital course materials and an end-to-end Content Delivery System for effortlessly distributing those materials.
Are you someone that has a relentless focus on creating solutions that solve real-world challenges and providing business value? Do you want to be a part of a team that has a keen focus on delighting customers through the elegant products it creates? Are you looking to hone your skill set of embracing a customer-centric mindset, and delivering solutions in a minimum viable / pragmatic delivery approach? Are you passionate about being a player-coach? If yes to the above, you are a perfect candidate for the product group that drives the strategic roadmap and initiatives of the industry-leading toolset RedShelf has created.
The Product Director - Billing & Analytics is responsible for owning a suite of RedShelf’s best-in-class products through the entire product development lifecycle, and driving breakthrough products through their own work contributions, directing/delegating to their staff, and working with cross-functional team members.
Duties & Responsibilities
Lead a small team of associate product manager(s) and coach/oversee their professional growth as a product manager.
Work with key stakeholders, customers, and other groups within the industry to create business cases for upcoming product initiatives.
Communicate product vision and scope/value of initiatives to management, customers, stakeholders, and execution team.
Define scope/requirements of product initiatives to ensure proper product-market-fit with a minimally viable mindset.
Owns their product roadmap(s) and works with Stakeholders and the Engineering Director to ensure everyone is in alignment with priorities being set.
Collaborate with development counterparts to define solution-level architecture around product feature needs.
Create lo-fidelity wireframes to clearly convey product features and customer flow.
Coordinate cross functional team (sales, service, marketing, etc) around go-to-market activities for product launches.
Instrument product key performance indicators and measurements to intimately understand the customer journey.
Oversee and direct all aspects of the product development lifecycle (including requirements documentation, quality assurance, release planning, etc) for their portfolio of products in accordance with the RedShelf Product Principles.
Constantly challenge the status quo to optimize for speed-to-market and minimum viable functionality.
7+ years of experience working in online product management; with a focus on creating innovative, customer-facing features.
2+ years of experience leading a team / managing direct reports.
Bachelor’s in business and/or technical related field.
Experience in Data / Business / Money
Proven ability to thrive, and drive execution, in a fast-paced, high-growth environment.
Capable of balancing multiple priorities and deadlines - from start to finish.
Strong understanding of technology at solution-architecture level, preferably NetSuite
Proven ability to influence cross-functional teams without formal authority.
Has the ability to rapidly understand new products and requirements, adapt quickly to the changing needs of the business, and quickly create continuity and cohesion if ambiguity exists.
Proven ability identifying and owning highly integrated areas between products.
Comfortable giving and receiving critical feedback.
Experience working within an Agile/Scrum SDLC.
Excellent written and verbal communication skills.
Other Desirable Skills/Experience
Ideal candidate is self-sufficient and highly motivated, self-directed and possess high energy and a passion for RedShelf
Knowledge and appreciation of the advances in higher educational software, course materials, and digital publishing
Previous experience owning products that were required to meet accessibility standards
RedShelf prides itself on maintaining an informal but fast-moving, hard-working, entrepreneurial culture. Our team members are smart, innovative, and passionate about improving education through digital technology.
We offer the best of both worlds: the energy and opportunity of a rapidly-growing organization, coupled with the stability of an extensive client base, strong financial backing, and proven track record of success. In addition to a forward-thinking environment with ample opportunity for professional and personal growth, our team members enjoy competitive compensation and benefit packages, including company stock options.
RedShelf is an Equal Opportunity Employer. Women, people of color, individuals with a disability, veterans, and others who would enrich the diversity of RedShelf are encouraged to apply.