Product Manager, Experience Innovation at Pampered Chef

| Chicago
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Purpose of the Role:

Pampered Chef is looking for a Product Manager (PM) for it digital experience and innovation group who will be the lynchpin of key strategic company initiatives that will influence the future direction of the entire company as it transforms into an integrated digital company. 

One of the primary responsibilities will be to build a secret weapon specifically for the direct sales party plan environment, called ‘Table’. ‘Table’ will be an online community platform that will enable customers and our independent contractor base to connect, share ideas, shop, and have fun.

The PM’s role will be to incubate and scale ideas for this platform along with other digital innovation initiatives. The PM will advocate for the largest opportunities and serve as the voice of our business, consultants, and guests while defining and prioritizing the ‘Table’ product backlog.  He or she will work across departments and with an external technology organization to identify integration points for this new offering.  

The PM will anticipate issues, provide escalation, and build consensus by understanding stakeholder requirements and constraints.

Additionally, he/she will also support and help drive other critical digital initiatives being undertaken by the Innovation Team E.g. Working with Instagram on developing an integration model that enables direct checkout on Instagram.

Key Responsibilities:

  • Leads product discovery, to help identify and describe requirements, and to ensure that the product backlog is prioritized.
  • Gather and develop business requirements into epic and stories to help identify and describe platform feature and integration requirements that will enhance the overall platform experience. Provides task direction to external team and collaborate with internal sprint teams where there is a need for integration.
  • Leverage a variety of data points to guide decisions, including Web Analytics, session recordings, long-term technical roadmaps, feedback from early adopters, and guidance from internal stakeholders
  • Identifies risks, and implements mitigation and contingency plans, passionate about early mitigation or elimination of risks.
  • Supervises responsibilities for task completion assigned to external product team and reassigns responsibilities and resources as necessary.
  • Pro-actively engages stakeholders in design, priority setting, and implementation of the project.
  • Builds coalitions among the various stakeholders and negotiates authority to move the project forward.
  • Communicate vision, scope, integration approach, and desired outcomes to cross-functional teams
  • Serve as a product evangelist and subject matter expert to the broader organization
  • Partners with UX (Research and Designers) through rapid prototyping to test and validate concepts and product features
  • Identify and drive alternative digital innovations that help problem solve core gaps in Pampered Chef’s eco-system.

Competencies for Success:

  • Communicates Effectively
  • Customer Focus
  • Decision Quality
  • Manages Complexity
  • Tech Savvy
  • Builds Networks
  • Cultivates Innovation

Measures of Success:

  • ‘Table’ adoption and revenue
  • Digital Innovation product roadmap development & prioritization

Education and Experience:

  • Bachelor’s degree in Information Technology, Computer Science or related discipline.
  • 6 + years of strong demonstrable history of working closely with business operations to identify business opportunities and requirements and deliver measurable products and features that meet those needs in a role as a Product Owner and Project Manager in a software development /e-commerce environment.
  • Strong technical aptitude and ability to quickly get up to speed with Pampered Chef’s systems and data structure as well as the Table application
  • Experience with start-ups and/or agile methodology for development a plus
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • OracleDatabases

Location

We get to mix it up! PC has offices in Addison and in downtown Chicago.

What are Pampered Chef Perks + Benefits

Culture
Partners with Nonprofits
Pampered Chef hosts Help Whip Cancer fundraisers with the American Cancer Society and is a proud partner with Feeding America's Round-Up from the Heart Program raising more than $26 million since 1991
Friends outside of work
Eat lunch together
Intracompany committees
Our FUN Committee plans monthly events from game nights, happy hours, Halloween contests, and summer BBQs.
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker, and 4 weeks of leave for the secondary caretaker.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Happy Hours
Parking
Professional Development Benefits
Lunch and learns
Pampered Chef hosts occasional Lunch and Learns for employees.
Promote from within

Additional Perks + Benefits

Each and every coworker makes a difference every day by asking tough questions, finding the answers, and then making it happen—our entrepreneurial employees are the key to our success! Pampered Chef is big enough to implement cutting-edge technology, and small enough for all ideas to be heard and challenged.
We are a learning focused environment—we want you to learn from us, and we expect to learn from you and what you’re passionate about! We even provide training and development for added brainpower.

We collaborate every day in a high-tech space with writable walls, open collaboration zones, quiet “I need to contemplate” zones, and fun zones with ping pong, basketball, and bags, of course. No boring cubicle farms here!

We are concerned about your physical and financial well-being and offer BC/BS PPO or HMO health plans, dental, disability, matched 401K, life insurance, on-site fitness center, comfy chairs, on-site cafeteria, and dry cleaning valet service.

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