Summary

The Product Manager I is responsible for executing SMS Assist’s product strategy for a business area that helps secure the company’s role as the industry’s path of least resistance for multi-site property maintenance. This role is responsible for collaborating with a cross-functional team of engineers, designers and business stakeholders to prioritize and create innovative operational experiences that enable SMS Assist, their partners and their customers to drive quantifiable performance and efficiency improvements their property management operations. This role will leverage operations knowledge and metrics in all areas of the business to accomplish these goals.  The Product Manager will also contribute to SMS Assist’s Corporate and Product Strategy and ensure continued alignment between their product roadmap and the company’s business objectives.

Responsibilities

• Lead cross-functional teams in iterative and incremental discovery of end user requirements in a dual track scrum operating model
• Deliver value to customers, affiliates and internal users through frequent, high-value deliveries of software product
• Create and prioritize unified product backlogs to ensure the most urgent and valuable work is getting done first
• Work with operations stakeholders to develop and maintain a roadmap and set of multi-sprint release plans that set longer-term priorities for delivering value against the scrum team’s business charter
• Translate user requirements into actionable language for developers and designers to efficiently architect and deliver solutions
• Ability to translate technical capabilities, constraints, and impediments to business stakeholders in simple terms
• Define, instrument, and analyze KPIs and metrics that inform the feature/product’s success and link to corporate initiatives
• Sell and market your product to executive decision makers and end users
• Identify stakeholders, build relationships, and influence others to get work done
• Collaborate with local & overseas development teams with a willingness to accommodate varying time zones
• Travel requirements: Some travel required (<10%)

   Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

• Customer Service – Proficient
• Verbal Communication – Proficient
• Written Communication – Proficient
• Teamwork – Proficient
• Relationships – Proficient
• Organizational Awareness – Proficient
• Learning Agility – Advanced
• Analysis – Proficient
• Problem Solving – Proficient
• Process Orientation – Proficient
• Prioritization – Proficient

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  Role Specific Skills

• Working knowledge of Agile Scrum methodology and the Software Development Life Cycle (SDLC)
• Some experience with computer programming languages – strongly preferred
• Project management skills

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  People Management Skills

• This role has no direct reports

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  Qualifications

      Minimum Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related disciplines
• 0 to 2 years of relevant experience in product management, software development or data analytics

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  Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.

   

  SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.