Product Manager Intern, DocuSign CLM
Product Management I Chicago, Illinois  

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team 
Our Product Management team brings together some of the best in our industry. Our goal is to create delightful, industry-leading products and features. The problems you will get to work on are challenging and impactful, and that makes them interesting. Collaborating with our partners in engineering and design, we are bringing some of the most innovative never-been-done-before solutions to market. Our highly collaborative cross-border Product Management team is helping design solutions from concept to launch – all while focusing on and advocating for what’s best for the customer. Our team partners closely with our Sales, Marketing, Finance, Legal and Security teams to bring the product to market.

This position
The DocuSign Agreement Cloud connects the world’s No. 1 eSignature technology to every other aspect of the agreement process. We are looking for a Product Manager Intern to help drive the next generation of DocuSign CLM, our Contract Lifecycle Management solution that helps companies prepare and negotiate many of their business-critical agreements. You will work with existing product teams to contribute to new product features and work across teams to develop the roadmap, functional specifications and designs of features that satisfy customer requirements, gain experience in the full software development process from early stage idea to launch. You will excel in this role if you are an excellent communicator with the ability to work with nearly every function at DocuSign, from engineering and design to user research, product marketing, customer support, program management and sales. We are especially interested in creative and quantitative, data-driven product managers. Your objectives will be directly linked to business metrics such as revenue, customer satisfaction and operational efficiency.

This position is an Individual Contributor role.

Responsibilities

• Drive requirements and translate them to functional specifications for engineering and design
• Prioritize and manage the backlog for effective release and sprint planning
• Become an authority on your area of responsibility and identify areas of opportunity through research and data
• Spend time with end-users to understand their pain points and gather insights on how we can solve big customer problems in a delightful way
• Work with engineering, design, user research, product marketing, and program management to build and launch quality features on time
• Take a data-driven approach in defining success metrics, prioritizing requirements, and communicating the plan, progress, and success 

Basic Qualifications

• Pursuing or completed an MBA or Master’s in Engineering Management or equivalent education and experience
• Bachelor’s degree in Information Systems, Computer Science, Engineering or related degree or equivalent work experience

Preferred Qualifications

• Experience as an owner of a product backlog
• Experience working on a SaaS product
• Ability to work cross-functionally with internal teams, especially engineering, design, user research, product marketing, customer support, program management and sales
• Demonstrated ability to manage product delivery commitments with multiple stakeholders 
• Strong verbal and written communication skills
• Direct experience with Agile development and Design Thinking methodology
• Experience using data to make decisions

About us
DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
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