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Product Manager, Mobile Platform

| Hybrid
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Are you fanatical about delivering great products? ServiceNow, recently recognized by Forbes as the most innovative company in the world, is investing significantly in our SaaS cloud platform. ServiceNow is looking for an experienced product manager to join our team to lead a new strategic platform product line that will enable our customers to work more efficiently than ever before. This position will be responsible for our product from strategy to execution and contribute to a great product alongside our designers, engineers, sales team, marketing team, and other PMs.

Following the recent acquisition of SkyGiraffe, Qlue and Parlo, ServiceNow is growing a strategic team to offer a market leading enterprise application platform. This is an opportunity to join the team in a central role owning product.

ServiceNow’s Mobile Platform allows customers to quickly design, build, customize, and deploy business native mobile apps to accomplish custom business flows with little to no coding and produce working apps that they can download, open, and start using in hours or less.

Come join our rapidly growing Mobile Platform team and help us reshape business mobile apps delivery! 

We’re looking for a Product Manager excited about defining and shipping mobile software products that impact how millions of users around the world get things done. In this position, you will play an integral role in setting product strategy and defining features for one or more core ServiceNow mobile software products. You will work closely with Engineering, Design, Marketing and executive leadership to bring your product vision to life. Come join us on our journey to define the future of ServiceNow.

Responsibilities:

  • Deeply understand customers, technology and competition, and synthesize into product strategy
  • Develop and communicate product priorities across the company by collaborating with various functions and building consensus among them
  • Work closely with design in crafting simple, elegant, impactful experiences
  • Define and analyze metrics that inform the success of products around growth, engagement, retention and monetization
  • Collaborate with multiple teams to guide projects through development and bring high quality products to life
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
  • Understand strategic and competitive position in the market and deliver products that are recognized as best in the industry
  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

In order to be successful in this role, we need someone who has:

  • 5+ years of hands-on software product management experience
  • Experience defining, building and shipping multi-platform consumer-oriented mobile products
  • Experience with agile development
  • Deep understanding of the differences designing for iOS & Android
  • Deep understanding of platform conventions on iOS and Android
  • Self-motivated, self-directed, and able to thrive in a fast-paced environment
  • Ability to translate and articulate complicated business problems into easily understood solutions and functional requirements
  • Ability to work cross-functionally with a distributed team across Engineering, Design, Customer Success, Marketing and Business Development

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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