Product Manager, Mobile Platform

| Chicago

Are you fanatical about delivering great products? ServiceNow, recently recognized by Forbes as the most innovative company in the world, is investing significantly in our SaaS cloud platform. ServiceNow is looking for an experienced product manager to join our team to lead a new strategic platform product line that will enable our customers to work more efficiently than ever before. This position will be responsible for our product from strategy to execution and contribute to a great product alongside our designers, engineers, sales team, marketing team, and other PMs.

Following the recent acquisition of SkyGiraffe, Qlue and Parlo, ServiceNow is growing a strategic team to offer a market leading enterprise application platform. This is an opportunity to join the team in a central role owning product.

ServiceNow’s Mobile Platform allows customers to quickly design, build, customize, and deploy business native mobile apps to accomplish custom business flows with little to no coding and produce working apps that they can download, open, and start using in hours or less.

Come join our rapidly growing Mobile Platform team and help us reshape business mobile apps delivery! 

We’re looking for a Product Manager excited about defining and shipping mobile software products that impact how millions of users around the world get things done. In this position, you will play an integral role in setting product strategy and defining features for one or more core ServiceNow mobile software products. You will work closely with Engineering, Design, Marketing and executive leadership to bring your product vision to life. Come join us on our journey to define the future of ServiceNow.

Responsibilities:

  • Deeply understand customers, technology and competition, and synthesize into product strategy
  • Develop and communicate product priorities across the company by collaborating with various functions and building consensus among them
  • Work closely with design in crafting simple, elegant, impactful experiences
  • Define and analyze metrics that inform the success of products around growth, engagement, retention and monetization
  • Collaborate with multiple teams to guide projects through development and bring high quality products to life
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
  • Understand strategic and competitive position in the market and deliver products that are recognized as best in the industry
  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

In order to be successful in this role, we need someone who has:

  • 5+ years of hands-on software product management experience
  • Experience defining, building and shipping multi-platform consumer-oriented mobile products
  • Experience with agile development
  • Deep understanding of the differences designing for iOS & Android
  • Deep understanding of platform conventions on iOS and Android
  • Self-motivated, self-directed, and able to thrive in a fast-paced environment
  • Ability to translate and articulate complicated business problems into easily understood solutions and functional requirements
  • Ability to work cross-functionally with a distributed team across Engineering, Design, Customer Success, Marketing and Business Development

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

In addition to having neighbors such as Google and McDonald’s new global HQ, the West Loop is home to Chicago’s “Restaurant Row."

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

At ServiceNow, we believe that a life well-worked is critical to a life well-lived. And we believe in the power of the individual to achieve amazing things.

Our employees are united in the desire to be part of a company that has a long-lasting, positive, global impact. They get their voices heard and have the satisfaction of seeing their hard work brought to life.

Come build something awesome. We’ve got all the benefits you’d expect, and all the opportunities you want.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Pet Friendly
Dog and cat friendly!
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Lunch and learns
Online course subscriptions available
Paid industry certifications
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