Home Chef
Home Chef is a meal solution provider through online meal kit delivery service and in store.
Chicago, IL

Product Manager - Operations Technology at Home Chef

| Chicago
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Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
As the COVID-19 situation continues to escalate in the US and around the world, we are committed to keeping our teams and their families as our greatest priority. To that end, we are making some adjustments to the way we will be doing business in the upcoming weeks. We are taking all the necessary precautions to keep our employees and customers safe, and would love to have you on our team as we can continue to serve our communities.
Summary of Responsibilities: 
The Technology Product Team at Home Chef is responsible for collaborating cross-functionally with stakeholders, engineering, and design to develop thoughtful technology solutions that provide a great user experience. We support products and technology that span the entire business - from our customer-facing website and mobile app, to internal tools that support our supply chain and operations teams. We pride ourselves on being great thought-partners and problem-solvers, and are always driving towards making an impact.

Detailed Responsibilities:

  • Build and maintain near and long term technology roadmap
  • Understand company and stakeholder strategy to compile a near and long-term technology roadmap
  • Continually refine and re-prioritize roadmap based on business needs, stakeholder feedback, and tech capacity
  • Use data to estimate project impact with Tech Leads, return on energy and time invested, and effort required
  • Ensure balance between near-term impact and quick wins with longer, more strategic initiatives
  • Develop quarterly roadmap and present at Town Hall; reprioritize throughout the quarter as needed
  • Partner with stakeholders, engineers, and other PMs to develop robust and sustainable technology solutions
  • Partner with Engineering, Design, and Data to build robust and sustainable solutions.
  • Maintain a basic understanding of our Technology Stack and UX Principles
  • Advocate for customer needs and voice in product design
  • Deliver value quickly and incrementally while still pursuing a larger, more strategic vision
  • Track quantitative & qualitative metrics to determine project success and impact
  • Support stakeholders and colleagues as thought-partners; exploring solutions that may not be entirely within our technology platform
  • Lead team planning, prioritization, and execution
  • Lead a product pod consisting of 3-6 Engineers + 1 Tech Lead.
  • Hold Iteration Planning Meetings (weekly), Retros (~ bi-monthly), Stand-Ups (daily) and ad-hoc problem-solving sessions
  • For cross-functional initiatives, partner with other PMs to understand impact and effort of projects; coordinate cross-team timelines to enable timely rollout
  • Communicate status updates and changes in project prioritization to appropriate stakeholders
  • Motivate and encourage progress; eliminate roadblocks to enable quicker execution
  • Continually gather feedback from stakeholders, engineers, and other colleagues to improve work planning & execution

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • Exposure to programming
  • In-depth understanding of systems design as well as project management techniques
  • At least six months of experience using project management tracking tools 
  • Flexibility to travel up to 20% of the time (Operations Technology specific) 
  • Flexibility to be on-call to help support developers with client requests

Education:

  • Completion of 4-year degree.

Perks/Benefits:
- Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date 
- Company paid Life Insurance, Short Term Disability and Long Term Disability
- 401k Employer match - 50% on the $1, up to 6% of the employee's earnings 
- We offer flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses
- Flexible paid time off (PTO) policy, plus sick days 
- Generous Parental Leave 
- Great Work/Life Balance – We value and support each individual team member
- Quarterly company-wide “Town Hall” meetings 
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop, plus an extra screen 
- Onsite gym 
- Weekly Fooda credit
- Newly renovated office in the historic Old Main Post Office which is located close to multiple Metra and CTA options
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal opportunity employer.
To view the California Applicant Notice click here

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Where we are

Located in the iconic Old Chicago Post Office. The office is easy to get to by various train and bus stops being close by. https://post433.com/

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • OptimizelyAnalytics
    • IllustratorDesign
    • SketchDesign
    • AsanaManagement
    • TrelloManagement
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What are Home Chef Perks + Benefits

Culture
Volunteer in local community
We offer volunteer days at The Greater Chicago Food Depository. Our Employee Resource Groups are actively engaged in volunteer events throughout the year.
Partners with Nonprofits
Home Chef has partnerships with The Greater Chicago Food Depository and Feeding America.
Friends outside of work
Eat lunch together
Intracompany committees
HC Connect is our internal team who puts together social events and programs for our teams
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
CookOUT (LGBTQ+), Black ERG, Parents Group, Women's Group and Home Chef DEI Council
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
You know your schedule best!
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Home Chef hosts company outings Semi-annually.
Free Daily Meals
Weekly Fooda credit which equals to one company paid lunch per week .
Game Room
Our game room includes ping pong, board games and video games
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
We are currently offering $50 per month to all remote employees to help pay for home office expenses
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Home Chef hosts lunch and learn meetings once per quarter.
Promote from within
Paid industry certifications

Additional Perks + Benefits

We are always looking at new perks and benefits to offer to our employees.

An Insider's view of Home Chef

What’s the vibe like in the office?

Home Chef is all about building relationships and getting to know team members on a personal level. Our new office was designed with the idea of being at “home” in mind. There are lounge chairs and collaborative spaces where we are constantly meeting with co workers from different teams to brainstorm and ideate!

Mel Rocha Cheng

Retail Brand Manager

How do you collaborate with other teams in the company?

Being on the New Product Development team, we are very fortunate in the fact we get to interact with almost every team at Home Chef! In my role specifically, I have the chance to utilize my interest and core skill set in consumer and data insights to help inform our cross-functional teams of different lanes of innovations we can take next!

Scott Milling

Senior Insights Analyst, New Product Development

What are some things you learned at the company?

One of the greatest lessons I’ve learned here at Home Chef is what it means to have great leadership. 2020 has been one of the most chaotic years I’ve ever experienced in Operations but having a management team that cares about getting the job done AND ensuring the teams well-being has been such an amazing learning experience!

Jamie Marshall

Special Projects Manager, Operations

What unique initiatives do you have that encourage innovation?

We do a great job weaving innovative thinking into our day-to-day and make it a priority so much that we have “curiosity” as one of the core values for the company. The tech team holds regular brainstorming and competitor tear-down sessions and day-long “hackathons” where we’ll focus on solving a specific problem or building a certain product.

Katie Bevier

CTO

How does the company support your career growth?

Home Chef is constantly growing and moving forward so things never get boring or stagnant. There are plenty of opportunities to grow professionally and to move forward within the company because we are empowered to speak up and to contribute.

Nigel Palmer

Executive Chef

Home Chef Careers in Chicago
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