Product Manager, ProdOps & Analytics

| Chicago | Remote | Hybrid
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Join a fast-paced, innovative, data-driven startup named 2021 Best Tech Start ups In Chicago, that is changing the Supply Chain industry through real time tracking and end-to-end visibility.

This is a unique opportunity to join one of Chicago’s fastest-growing software startups that is reshaping the logistics industry. As a Product Manager, ProdOps & Analytics with FourKites, you will be responsible for product operations and data analysis to inform strategic decisions about the development and scale of FourKites products. You will build systems and processes to drive product excellence. 

What you'll be doing:

Operations

  • Team Ops: Structure operations processes for a multi-product organization, driving operational efficiency, transparency, and scale; Administer tools and best practices across the product organization
  • Operationalize Launch Enablement in partnership with stakeholders across the org
  • Supervise team and company OKR metrics for alignment and achievement  
  • Prepare analysis for PI Planning

Analytics

  • Define feature and product health metrics and analyze data to inform success or shortcomings; communicate metrics and analysis consistently across the team and org
  • Build funnels or campaigns to drive user behavior
  • Develop data-driven insights through a deep understanding of our data, customers, and business and work with cross-functional partners to identify opportunities and transform them into results
  • Prepare analysis for PI Planning

Who you are:

  • Highly analytical and organized with excellent problem-solving skills
  • 3+ years product marketing, product management, new product commercialization or equivalent experience within the software industry
  • Demonstrated ability to lead by influence and work effectively in a cross-functional, matrixed management environment
  • Excellent verbal and written communications, active listening, and presentation development skills
  • You have an uncanny ability to help teams breakdown complex problems into discrete, manageable workstreams
  • Willingness to get your hands dirty with messy data to identify interesting product insights
  • You bring an attitude of winning and optimism to your teams – helping them recognize and celebrate small victories on the way to launch

Preferred qualifications:

  • Undergrad in a quantitative discipline (Mathematics, Statistics or similar).  MBA desirable but not required.
  • Experience working in a fast-paced environment - candidates from top-tier consulting firms are encouraged to apply.
  • Experience working in Supply Chain/Logistics desirable but not required

Named one of Forbes’ Next Billion-Dollar Startups, FourKites is on a mission to transform the world’s supply chains with the most powerful technology on the planet. With a customer base that includes 18 of the top-20 food and beverage companies and nine of the top-10 CPG companies, the company combines the largest network of real-time logistics data with machine learning to help its customers lower costs, improve on-time performance and strengthen end-customer relationships. We are a customer-obsessed organization, wholeheartedly committed to helping our customers succeed and drive long-term value. 

The empathy we exhibit with our customers applies internally, as well. At FourKites, a positive work culture is a priority, and team members benefit from structured employee development plans, mentorship and training programs, quarterly review and promotions processes, affinity group memberships and competitive benefits packages. Click here to learn more about our team and our corporate values.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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